Tema XStore

No products in the cart.

[teks_penjualan] 46%
  • Peningkatan Panel Instrumen Virtual 12,3 Inci untuk BMW F32, F33, dan F36 Tahun 2013–2020
  • Dukungan iKagoo dan aset visual instalasi
  • 1
  • 2
  • 3
  • 4
  • 5

Peningkatan Panel Instrumen Digital BMW F11 2010–2016 dengan Layar LCD 12,3 Inci

Merek:
(1 ulasan pelanggan)

Harga aslinya adalah: $1,058.00.Harga saat ini adalah: $568.00.

Bebas Bea Hanya untuk Uni Eropa dan Amerika Serikat
Detail
Diamankan oleh PayPal
Layanan Pembayaran Pajak DDP

Kami menangani semua PPN dan bea. Perkiraan penghematan: $120-$280.

Amerika Serikat (48 Negara Bagian)AustriaBelgiaBulgariaKroasiaSiprusCekoDenmarkEstoniaFinlandiaPrancisJermanYunaniHongariaIrlandiaItaliaLatviaLithuaniaLuksemburgMaltaBelandaPolandiaPortugalRumaniaSlovakiaSloveniaSpanyolSwedia
atau

Ada Pertanyaan?

Jangan ragu untuk Hubungi

SKU: BBA-205 Kategori: , Brand:
Bayar dengan aman dengan Paypal Bayar dengan aman dengan Visa Bayar dengan aman dengan Master Card Bayar dengan aman dengan JCB Bayar dengan aman dengan American Express Bayar dengan aman dengan Alipay Bayar dengan aman dengan Google pay Bayar dengan aman dengan Klarna Bayar dengan aman dengan DISCOVER Bayar dengan aman dengan Apple Pay
Menjamin Pembayaran Pembayaran yang Aman dan Terjamin
Perlindungan Pembeli iKAGOO

Perlindungan Pembelian untuk Produk Ini

Penilaian kompatibilitas, proses pembayaran yang aman, pengiriman dengan pelacakan, dan layanan purna jual yang memadai.

Persyaratan kelayakan, periode pelaporan, dan tindakan yang dapat diambil bergantung pada kebijakan iKAGOO yang berlaku serta hasil peninjauan kasus.

Lihat kebijakan perlindungan
BMW 5 Series Touring F11 2010–2016

Replace the analog cluster with a cleaner 12.3-inch digital dashboard.

The BMW F11 Digital Instrument Cluster upgrades the driver display area from traditional gauges to a 12.3-inch LCD virtual dash. It is designed for BMW 5 Series F11 Touring models from 2010–2016 with NBT/EVO system confirmation, OEM 8.8-inch screen reference and MOST fiber confirmation before shipment.

BMW F11 Digital Instrument Cluster installed in 5 Series Touring dashboard
12.3-Inch LCD Virtual Dash Upgrade

Peningkatan Panel Instrumen Digital BMW F11 2010–2016 dengan Layar LCD 12,3 Inci

Upgrade the part of the BMW cockpit you look at every time you drive. iKAGOO checks your vehicle year, dashboard shape, factory NBT/EVO system, OEM screen size and MOST fiber condition before shipment to reduce wrong-version risk.

LCD 12,3 inci Layar 1920×720 Linux system Konfirmasi NBT / EVO

Correct product scope

Jenis produk: Digital Instrument Cluster / LCD dashboard retrofit.

Kendaraan: BMW 5 Series Touring F11.

Years: 2010–2016.

Main value: modern virtual dash look, clearer driver display, retained vehicle information and fitment matching before shipment.

Jawaban Cepat

Is this the right digital cluster for your BMW F11?

The BMW F11 Digital Instrument Cluster is a 12.3-inch LCD dashboard retrofit for BMW 5 Series F11 Touring models from 2010–2016. It replaces the analog instrument display area with a modern Linux-based digital cluster while retaining supported factory vehicle data, warnings and driving information after correct installation and setup. The product is intended for NBT/EVO vehicles with the correct dashboard architecture, OEM 8.8-inch screen reference and MOST fiber confirmation. Before shipment, iKAGOO checks your vehicle photos and system details so the correct cluster version, wiring and configuration guidance can be prepared.

Will it fit my exact F11?

It is intended for BMW 5 Series F11 Touring 2010–2016. iKAGOO still checks dashboard photos, NBT/EVO system information and MOST fiber status because physical fit alone does not prove the cluster will work correctly.

Will original data remain visible?

Supported speed, rpm, gear, fuel, warnings, mileage and driving information continue to display after correct wiring and configuration. Special factory equipment should be confirmed before shipment.

Apakah ini unit utama Android?

No. This is a digital instrument cluster. It upgrades the driver gauge area, not the center infotainment screen.

Do I need to cut wiring?

No intentional cutting of supported factory wiring is planned. If the plug, MOST fiber or harness position does not match, stop installation and contact iKAGOO before forcing the connection.

Core Buyer Benefits

What this digital cluster changes in daily driving

This upgrade is strongest for BMW F11 owners who want the cabin to feel newer without changing the whole vehicle.

1

Modern cockpit without changing the car identity

The 12.3-inch LCD display gives the F11 Touring a newer driver display style while keeping the BMW dashboard structure recognizable. The result is a cleaner cabin upgrade rather than a mismatched universal screen.

2

Clearer speed, rpm and driving information

Digital display layouts make key driving data easier to read, especially at night. For daily use, the value is not only visual style but also clearer information in front of the driver.

3

Multiple display styles for a fresher interior

The cluster supports multiple UI styles, allowing the dashboard to feel more current than the original analog instrument panel. This gives an older F11 a stronger long-term ownership appeal.

Fungsi Pabrik Tetap Dipertahankan

Original vehicle information supported after correct installation

Ditahan

Supported speed, rpm, gear and fuel information continue to display through the digital cluster.

Ditahan

Supported warning information and vehicle status data remain available after correct configuration.

Checked

Odometer and mileage-related information must be handled carefully according to the vehicle and supplied setup guidance.

Didukung

CarPlay and Android Auto display support is available as described for the product, with source and configuration confirmation before use.

Special HUD equipment, previous cluster replacement, non-standard coding, missing MOST fiber, altered wiring or uncommon regional configurations may require additional confirmation. Please send the requested vehicle information before shipment.

Product Media Story

A digital driver display built for the BMW cockpit

Each image is paired with a buying reason first, so the customer understands the value before looking at the hardware.

12.3-inch cluster hardware for a newer driver display

The cluster replaces the original analog gauge area with a wide LCD driver display. This gives the F11 Touring a more current cockpit feel while keeping the instrument location familiar.

BMW F11 Digital Instrument Cluster 12.3 inch LCD product front view

Before and after cabin improvement

The visual difference is clear: the old analog cluster looks dated, while the digital cluster gives the driver area a stronger modern BMW feel. This is the upgrade customers notice every time they sit behind the wheel.

BMW F11 digital dashboard before and after cluster upgrade

Multiple interface styles for different driving moods

The digital cluster gives the cockpit a more flexible visual experience than the original mechanical gauges. Different interface styles help the driver display feel more current without replacing the whole car.

BMW F11 digital cluster multiple interface modes

Installation should be reversible and carefully tested

A correct cluster retrofit is not judged only by whether the part fits into the opening. The installer should confirm plugs, MOST fiber, power, vehicle data and warning display before final reassembly.

BMW F11 Digital Instrument Cluster installation steps and wiring test

BMW digital cluster family reference for version matching

BMW clusters across different chassis can look similar online, but the shell shape, connector logic and vehicle data communication are not the same. iKAGOO uses vehicle photos and system details to reduce the risk of sending the wrong version.

BMW digital instrument cluster family version matching reference
Sebelum Pengiriman

Vehicle information needed to prepare the correct cluster

This vehicle may be sold under different model names in different markets. iKAGOO prepares the correct version according to the BMW chassis, model year, dashboard layout, factory system, OEM screen size and connector configuration—not only the badge name.

Check 1

BMW 5 Series F11 Touring model year and market region.

Check 2

Clear photo of the original instrument cluster and surrounding dashboard.

Check 3

Factory iDrive system photo showing NBT or EVO interface information.

Check 4

Confirmation of OEM 8.8-inch screen reference and MOST fiber-optic plug where applicable.

Nilai Pembelian

Why this upgrade is worth buying

The BMW F11 Touring is still a strong long-distance car, but the analog cluster makes the cabin feel older. This BMW F11 Digital Instrument Cluster modernizes the driver’s main display without changing the core identity of the vehicle.

Compared with repairing or replacing the old analog cluster, this upgrade gives a more visible interior improvement. Compared with buying a used OEM digital cluster, iKAGOO focuses on prepared fitment, vehicle information checking and after-order support.

Correct Expectation

What this product is not

This is not a center Android head unit and not a radio replacement. It upgrades the driver instrument cluster area.

That distinction matters because customers searching for Android screens or center navigation units need a different product. This page is for the BMW F11 digital dashboard retrofit.

Mengapa Membeli dari iKAGOO?

Prepared for the vehicle, not just the product photo

A digital cluster can physically look similar across BMW models, but the correct version depends on vehicle system, connector and data integration.

A

Konfirmasi khusus kendaraan

iKAGOO checks your BMW F11 year, dashboard, original cluster and factory system information before shipment. This helps reduce wrong-version risk.

B

MOST and system matching

NBT/EVO system status, OEM screen reference and MOST fiber condition matter for a cluster retrofit. These details are checked before preparing the order.

C

Perlindungan instalasi listrik di pabrik

The installation approach is based on matched connections rather than intentionally cutting supported factory wiring. If plugs do not match, installation should stop.

D

Dukungan pemasangan dan konfigurasi

iKAGOO can help review connection photos, setup symptoms and function testing for supported hardware. This matters because a cluster retrofit must be checked before final trim reassembly.

E

12-month garansi perangkat keras

Eligible hardware is covered by iKAGOO’s 12-month hardware warranty. Keep your order information, installation photos and issue videos ready for after-sales handling.

F

Cleaner buying decision

This product page explains fitment, retained data, installation boundaries and after-order support so buyers do not choose only by a similar-looking cluster photo.

Evaluasi Pembelian iKAGOO

Three purchase indicators with score comparison

These scores help buyers compare this upgrade against keeping the analog cluster, repairing the old part or buying a used OEM cluster.

Kebutuhan Pembaruan iKAGOO

90/100
Alasan Kuat untuk Melakukan Upgrade
Analog cluster
45
Used OEM part
66
iKAGOO digital
90
  • Large visual improvement over the original analog BMW F11 cluster.
  • 12.3-inch LCD gives clearer modern driver information.
  • Multiple UI styles improve long-term cabin freshness.
  • Vehicle confirmation before shipment reduces wrong-version risk.
Baca Standar Kebutuhan Pembaruan iKAGOO

Kompatibilitas Kendaraan iKAGOO Original

89/100
Near-OEM Function Retention
Generic cluster
62
Used OEM part
75
iKAGOO match
89
  • Factory Function Continuity 25%: supported vehicle data and warnings continue after correct setup.
  • Original Control Continuity 15%: BMW driving information remains in the driver’s primary display area.
  • Vehicle Data & Warning Integration 20%: supported speed, rpm, gear, fuel and warnings are retained.
  • Physical Architecture Match 15%: designed for the F11 cluster position and dashboard shape.
  • Factory-Style UI & Interaction Match 15%: display style keeps a BMW-oriented cockpit feel.
  • Installation & Hardware Integration 10%: matched wiring approach protects supported factory wiring.

A score of 89/100 does not mean that 11% of factory functions are lost. It means the upgrade has strong original-vehicle integration potential when the correct vehicle version, wiring and setup process are used.

Baca Standar Kompatibilitas Kendaraan Asli iKAGOO

iKAGOO Installation Ease Level

Tingkat 3
Proyek DIY Tingkat Lanjut
Simple trim part
L2
Panel instrumen digital
L3
Deep coding retrofit
L4
  • Suitable for experienced DIY installers or an automotive electronics installer.
  • Requires careful trim removal, cluster replacement and harness connection.
  • NBT/EVO, MOST fiber and function testing must be confirmed before final assembly.
  • No intentional cutting of supported factory wiring.
Read the iKAGOO Installation Ease Level Standard
Bandingkan Pilihan Upgrade Anda

Choose based on the problem you want to solve

For BMW F11 owners, the best choice depends on whether you want to keep the car original, repair a failed cluster or make the cabin visibly newer.

Keep the analog cluster

What it solves: No new installation work or hardware cost.

What it does not solve: The driver display remains visually dated.

Terbaik untuk: Owners who only need the car to remain stock.

Buying conclusion: Lowest effort, but no interior modernization.

Repair the old cluster

What it solves: Restores the existing analog display if the original unit has a fault.

What it does not solve: It does not add a modern digital display experience.

Terbaik untuk: Owners focused only on repair.

Buying conclusion: Practical for repair, weak for upgrade value.

Used OEM digital cluster

What it solves: May offer an original BMW-style digital look.

What it does not solve: Mileage, coding, compatibility and used-part condition may create extra work.

Terbaik untuk: Owners who want an OEM retrofit path.

Buying conclusion: Good in the right hands, but not always simpler.

iKAGOO BMW F11 Digital Instrument Cluster

What it solves: Adds a 12.3-inch LCD virtual dash with vehicle-specific preparation and support.

What it does not solve: It still requires correct vehicle information and careful installation testing.

Terbaik untuk: Owners who want a visible cockpit upgrade with reduced wrong-version risk.

Buying conclusion: Best balanced option for modern display value and prepared fitment.

Purchase conclusion

Choose this digital cluster if your BMW F11 Touring still drives well but the dashboard looks old. The upgrade gives the car a newer cockpit feel while iKAGOO helps match the correct version before shipment.

Pesan Versi yang Tepat
Spesifikasi Produk

BMW F11 digital cluster details

Specifications should be matched with your vehicle photos and selected configuration before shipment.

Jenis produkDigital Instrument Cluster / LCD Dashboard Retrofit
Supported vehicleBMW 5 Series Touring F11
Tahun yang didukung2010–2016
LayarLCD 12,3 inci
Resolusi1920×720
SistemLinux automotive platform
Sistem pabrikNBT / EVO confirmation required before shipment
Vehicle requirementOEM 8.8-inch screen reference and MOST fiber confirmation where applicable
Dukungan tampilanVehicle information, warning data and driving display functions after correct setup
Phone display supportCarPlay / Android Auto support as described for the product configuration
Wiring approachMatched harness connection without intentional cutting of supported factory wiring
Center head unit functionNot included
Installation and Testing

Installation work that should be planned

  • Remove the original instrument cluster trim carefully.
  • Remove the factory analog cluster without damaging surrounding dashboard panels.
  • Connect the matched harness and confirm plug orientation.
  • Confirm MOST fiber position where required by the vehicle system.
  • Power on and check screen display before final assembly.
  • Test speed, rpm, gear, fuel, warnings, mileage display and supported vehicle information.
  • Test sleep/wake behavior and check for warning lights before reinstalling all trim.
Pause and Contact iKAGOO

Stop before damage if something does not match

  • The connector shape or pin layout clearly does not match.
  • The MOST fiber plug is missing, damaged or different from the expected position.
  • A pin is bent, loose or damaged.
  • The cluster does not power on after checking safe connections.
  • Warning information or vehicle data behaves abnormally.
  • A fuse repeatedly blows.
  • Power or ground cannot be confirmed.
  • Installation would require cutting the factory main harness.
After Ordering Support Workflow

What happens after you place the order

For a digital instrument cluster retrofit, after-order support must be clear because fitment, wiring and function testing matter more than appearance alone.

Langkah 1

Order and vehicle review

After the order is received, iKAGOO checks the selected product, BMW model, F11 body style, model year and delivery option. If key vehicle information is missing, we request it before preparing the cluster.

Langkah 2

Dashboard and system photo confirmation

You may be asked to send photos of the original cluster, full dashboard, factory iDrive screen, NBT/EVO system page and connector area if available. This reduces the risk of sending a similar-looking but wrong version.

Langkah 3

MOST and harness preparation

Before shipment, iKAGOO checks whether MOST fiber and vehicle-interface details need special attention. This step is important for vehicle data, warning information and stable cluster communication.

Langkah 4

Tracked shipping and selected tax service

After dispatch, tracking information is provided. If a DDP or tax-prepaid option is available and selected at checkout, import handling follows the selected service and destination policy.

Langkah 5

Pre-installation checklist

Before powering the cluster, confirm connector position, harness route, MOST fiber condition and dashboard fit. If anything does not match, stop and contact iKAGOO before forcing the plug.

Langkah 6

Installation-time guidance

During installation, iKAGOO can help review connection photos, cluster behavior and basic setup symptoms for supported hardware. Clear photos and short videos are more useful than text-only descriptions.

Langkah 7

Post-installation function testing

After the cluster powers on, test speed, rpm, gear, fuel, warning lights, mileage display, vehicle data, sleep/wake behavior and fault-free operation before reinstalling all trim.

Langkah 8

Issue handling and warranty path

If a problem appears, provide your order number, installation photos, short issue video, connector photos and product label if requested. iKAGOO will guide connection checks, configuration checks or warranty handling according to the applicable policy.

Support documents and policies

For warranty and after-sales rules, read the Kebijakan Garansi iKAGOO. For return conditions and reporting periods, read the Refund and Returns Policy. For more digital cluster background, visit the iKAGOO Virtual Cockpit Retrofit page.

Pertanyaan yang Sering Diajukan

BMW F11 Digital Instrument Cluster FAQ

Will this fit my exact BMW F11 Touring?

It depends. This product is intended for BMW 5 Series F11 Touring 2010–2016, but iKAGOO still checks your dashboard, original cluster, NBT/EVO system and MOST fiber details before shipment.

Is this a digital instrument cluster or a center Android screen?

Yes, it is a digital instrument cluster. It replaces the driver gauge area, not the center infotainment screen or radio head unit.

Will original vehicle information still work?

Yes, supported speed, rpm, gear, fuel, warning and vehicle status information can continue to display after correct wiring and setup. The exact result depends on correct vehicle matching and installation.

Apakah mendukung CarPlay dan Android Auto?

Yes, the product page describes CarPlay and Android Auto support. The source connection and display behavior should be confirmed according to your vehicle system and selected configuration before use.

Do I need MOST fiber for this upgrade?

It depends on your vehicle configuration. The current product information asks buyers to confirm the OEM 8.8-inch screen and MOST fiber-optic plug. Send photos before shipment if you are unsure.

Do I need to cut factory wiring?

No. No intentional cutting of supported factory wiring is planned. If installation seems to require cutting the main factory harness, stop and contact iKAGOO before continuing.

Is this suitable for DIY installation?

It depends on your experience. The Installation Ease Level is Level 3 — Advanced DIY, suitable for experienced DIY installers or automotive electronics installers. First-time DIY buyers should consider professional help.

What should I send before shipment?

Send your BMW model, year, market region, dashboard photo, original cluster photo, factory iDrive system photo and connector or MOST fiber photo if available. This helps iKAGOO prepare the correct cluster version.

Why buy from iKAGOO instead of a cheaper generic cluster?

Because digital clusters can look similar online but differ in fitment, wiring and vehicle data behavior. iKAGOO focuses on vehicle confirmation, correct version preparation and after-order support.

What happens if my connector or system is different?

It depends. Do not force the installation if the connector, MOST fiber or system information is different. Contact iKAGOO with clear photos so the issue can be checked before wiring damage occurs.

Final Buying Step

Confirm your BMW F11 system, then order the correct digital cluster version.

This BMW F11 Digital Instrument Cluster is strongest for 2010–2016 Touring owners who want a modern 12.3-inch virtual dash while keeping supported factory vehicle information. Send your vehicle details when ordering so iKAGOO can prepare the correct version.

4.00

Berdasarkan ulasan 1
0
1
0
0
0

Ulasan 1 untuk BMW F11 Digital Instrument Cluster 2010–2016 12.3-Inch LCD Virtual Dash Upgrade

  1. Thomas Richter -

    Peringkat total
    Nilai untuk uang

    Ich hatte Sorge, dass das Display eine Limousine anzeigt, wenn ich den Kofferraum öffne. Aber zum Glück kann man in den Einstellungen das Fahrzeugmodell auf ‘Touring’ ändern. Jetzt passt die Grafik perfekt zu meinem F11. Der Drehzahlmesser für meinen 530d ist ebenfalls korrekt (geht bis 5500 U/min). Ein tolles Upgrade, das den Innenraum viel moderner macht.

    Apakah ini membantu?
Tambahkan ulasan

Your email address will not be published. Required fields are marked

Anda harus masuk terlebih dahulu agar dapat menambahkan foto ke ulasan Anda.

Pengiriman, garansi, pengembalian barang, dan layanan pelanggan iKAGOO
Layanan Pelanggan iKAGOO

Pengiriman, Garansi, dan Pengembalian Barang

Informasi yang jelas mengenai pemrosesan pesanan, pengiriman internasional, produk khusus kendaraan, layanan garansi, pengembalian barang, dan kiriman yang rusak.

Pemrosesan pesanan Biasanya 1–3 hari kerja sebelum pengiriman.
Pengiriman internasional Biasanya 5–20 hari kerja setelah pengiriman, tergantung pada tujuan.
Garansi perangkat keras Garansi terbatas selama 12 bulan untuk cacat produksi yang memenuhi syarat.
Dukungan khusus untuk kendaraan Tersedia layanan bantuan terkait kompatibilitas, pemasangan kabel, dan konfigurasi.

Pertanyaan yang Sering Diajukan

Jawaban-jawaban ini memberikan ringkasan praktis. Halaman kebijakan lengkap yang tertaut di bawah ini berlaku untuk semua pesanan.

01

Dari mana pesanan dikirim, dan berapa lama waktu pengirimannya?

Sebagian besar pesanan iKAGOO dikirim dari pusat pemenuhan pesanan kami di Tiongkok setelah konfigurasi produk dan informasi kendaraan telah diverifikasi. Proses pemenuhan pesanan biasanya memakan waktu sekitar 1-3 hari kerja.

Perkiraan waktu pengiriman setelah barang dikirim adalah:

  • Amerika Serikat dan Kanada: sekitar 5–9 hari kerja
  • Uni Eropa: sekitar 7–15 hari kerja
  • Inggris Raya dan Australia: sekitar 7–10 hari kerja
  • Wilayah lain yang didukung: sekitar 7–20 hari kerja

Perkiraan waktu pengiriman dapat dipengaruhi oleh proses bea cukai, hari libur lokal, pengiriman ke daerah terpencil, kondisi cuaca, atau keterlambatan dari pihak kurir.

02

Apakah saya harus membayar pajak impor, PPN, atau biaya bea cukai?

Pengiriman internasional standar biasanya tidak mencakup PPN negara tujuan, bea masuk, biaya jasa perantara, atau biaya kepabeanan.

Untuk tujuan di Uni Eropa yang memenuhi syarat, sebuah opsi Layanan pengiriman DDP mungkin tersedia. Biaya-biaya terkait impor hanya akan dimasukkan jika opsi DDP dipilih saat proses pembayaran atau dikonfirmasi oleh iKAGOO secara tertulis sebelum pengiriman.

Apabila opsi DDP tidak dipilih, penerima bertanggung jawab atas segala biaya yang dikenakan oleh bea cukai setempat atau perusahaan pengiriman.

03

Apakah saya bisa memesan pengiriman ekspres?

Layanan pengiriman ekspres atau cepat mungkin tersedia untuk produk dan tujuan tertentu. Ketersediaan layanan, perusahaan pengiriman, dan biaya tambahan akan dikonfirmasi sebelum pengiriman.

Tergantung pada tujuan dan jenis produk, iKAGOO mungkin menggunakan jasa pengiriman seperti DHL, FedEx, UPS, EMS, 4PX, atau penyedia jasa logistik lain yang menyediakan layanan pelacakan.

04

Bagaimana cara melacak kiriman saya?

Setelah pesanan dikirim, nomor pelacakan atau tautan pelacakan biasanya akan dikirimkan ke alamat email yang digunakan untuk pesanan tersebut.

Pembaruan pelacakan mungkin memerlukan waktu beberapa hari kerja untuk muncul saat sebuah paket dipindahkan dari satu operator pengiriman internasional ke operator pengiriman lokal.

05

Bagaimana kebijakan pengembalian dan pengembalian dana iKAGOO?

Kelayakan pengembalian bergantung pada alasan pengembalian, kondisi produk, status pemasangan, bukti yang disertakan, serta apakah pengembalian tersebut telah disetujui oleh iKAGOO.

Untuk pengembalian barang yang tidak cacat, produk tersebut biasanya harus dalam kondisi belum pernah digunakan, belum dipasang, lengkap, dan layak untuk dijual kembali. Pelanggan umumnya bertanggung jawab atas biaya pengiriman pengembalian yang telah disetujui.

Biaya pengiriman awal, biaya DDP, PPN, bea masuk, dan biaya logistik lainnya umumnya tidak dapat dikembalikan, kecuali jika diwajibkan oleh undang-undang yang berlaku atau dikonfirmasi sebaliknya oleh iKAGOO.

Jangan mengembalikan produk sebelum menerima alamat pengembalian yang telah disetujui dan petunjuk pengembalian dari iKAGOO.

06

Apa yang terjadi jika iKAGOO telah mengonfirmasi kompatibilitasnya, tetapi produk tersebut tidak dapat diinstal?

Perlindungan tambahan mungkin berlaku jika iKAGOO telah memastikan kompatibilitasnya sebelum pembelian, pelanggan memberikan informasi kendaraan yang akurat, dan pelanggan bersedia mengikuti langkah-langkah pemasangan serta diagnostik yang wajar.

Jika iKAGOO memastikan bahwa tidak ada solusi teknis yang wajar yang tersedia, dan masalah tersebut dilaporkan dalam waktu 7 hari kalender setelah pengiriman, , pelanggan mungkin berhak mendapatkan pengembalian dana sebesar harga produk tanpa diwajibkan mengembalikan produk tersebut.

Biaya pengiriman awal, DDP, PPN, bea masuk, dan biaya pihak ketiga lainnya tidak termasuk dalam pengembalian dana harga produk ini.

07

Garansi apa saja yang ditawarkan oleh iKAGOO?

Produk iKAGOO yang memenuhi syarat antara lain: Garansi perangkat keras terbatas selama 12 bulan mencakup cacat produksi yang telah diverifikasi serta kerusakan perangkat keras yang memenuhi syarat dalam kondisi penggunaan normal.

Tergantung pada masalahnya, solusinya dapat berupa diagnosis jarak jauh, bantuan konfigurasi, suku cadang pengganti, perbaikan, penggantian produk, pengembalian dana sebagian, atau pengembalian dana penuh.

Garansi ini biasanya tidak mencakup kerusakan yang disebabkan oleh pemasangan kabel yang salah, modifikasi tanpa izin, kerusakan akibat kecelakaan, masuknya air, benturan, penyalahgunaan, tegangan yang tidak sesuai, kesalahan pemasangan, atau peralatan pihak ketiga yang tidak kompatibel.

08

Apakah membuka kemasan produk secara otomatis membatalkan garansi?

Pemeriksaan atau pengujian oleh pihak ketiga tidak secara otomatis membatalkan seluruh garansi. Namun, kerusakan yang disebabkan oleh perbaikan yang tidak sah, penggantian komponen, modifikasi yang tidak tepat, sirkuit yang putus, atau perakitan ulang yang tidak benar tidak tercakup dalam garansi.

Hubungi iKAGOO sebelum membongkar atau memperbaiki produk agar prosedur diagnostik yang tepat dapat diberikan.

09

Bagaimana jika pesanan saya tiba dalam kondisi rusak atau ada bagian yang hilang?

Hubungi iKAGOO dalam waktu 7 hari kalender setelah pengiriman dan simpan kemasan asli, label pengiriman, aksesori, serta produknya.

Mohon berikan foto atau video yang jelas yang memperlihatkan:

  • Kotak pengiriman eksternal dan label pengiriman
  • Adanya kerusakan pada kemasan yang terlihat
  • Produk dan area yang terkena dampak
  • Semua aksesori dan kabel yang diterima

Setelah dilakukan verifikasi, iKAGOO dapat mengatur pengiriman suku cadang yang hilang, penggantian, perbaikan, pengembalian dana, atau solusi lain yang wajar sesuai dengan kasus yang bersangkutan.

10

Apa yang harus saya lakukan jika saya memesan produk yang salah?

Hubungi iKAGOO sebelum memasang atau menggunakan produk ini. Permohonan penukaran atau pengembalian barang mungkin dapat disetujui asalkan produk tersebut belum pernah digunakan, belum dipasang, masih lengkap, dan layak untuk dijual kembali.

Pelanggan biasanya bertanggung jawab atas biaya pengiriman dan selisih harga apa pun jika produk, model kendaraan, tahun produksi, atau konfigurasi pabrik yang dipilih salah.

Label pengembalian prabayar gratis tidak diberikan secara otomatis.

11

Apakah saya bisa mengubah atau membatalkan pesanan saya setelah melakukan pembayaran?

Segera hubungi iKAGOO, sebaiknya dalam waktu 12 jam setelah melakukan pemesanan, saat mengajukan permintaan terkait alamat, konfigurasi kendaraan, atau perubahan produk.

Perubahan atau pembatalan tidak berlaku sampai dikonfirmasi oleh iKAGOO. Produk khusus kendaraan mungkin akan memasuki tahap pengadaan, pemrograman, pengujian, konfigurasi, atau persiapan khusus segera setelah pembayaran dilakukan.

Setelah proses persiapan atau pengiriman dimulai, pembatalan mungkin tidak dapat dilakukan, atau biaya wajar yang telah dikeluarkan mungkin akan dipotong.

12

Apa saja yang termasuk dalam paket?

Isi kemasan bervariasi tergantung pada produk, model kendaraan, sistem pabrik, dan konfigurasi yang dipilih.

Tergantung pada produknya, kemasan mungkin berisi perangkat utama, kabel-kabel khusus kendaraan, antarmuka CANBUS, adaptor, kabel USB, antena, mikrofon, perangkat pemasangan, dan aksesori pemasangan lainnya.

Silakan lihat halaman produk yang bersangkutan, foto kemasan, dan konfirmasi pesanan untuk mengetahui komponen-komponen yang termasuk secara tepat.

13

Bagaimana cara menghubungi layanan dukungan iKAGOO?

Anda dapat menghubungi iKAGOO melalui formulir kontak, email, WhatsApp, atau saluran dukungan situs web yang tersedia. Waktu respons biasanya dalam waktu 24 jam kerja.

Agar layanan dukungan teknis lebih cepat, cantumkan nomor pesanan, model dan tahun kendaraan, foto sistem pabrik, foto produk, serta video yang jelas yang memperlihatkan masalahnya.

Kunjungi: Kontak dan Dukungan iKAGOO

14

Apakah pembayaran aman, dan apakah tersedia opsi cicilan?

Pembayaran diproses melalui metode pembayaran aman yang ditampilkan saat proses checkout. Pilihan kartu, dompet digital, dan cicilan yang tersedia dapat bervariasi tergantung pada negara, mata uang, penyedia layanan pembayaran, dan kelayakan pelanggan.

Setiap layanan cicilan, termasuk opsi yang ditawarkan oleh PayPal atau penyedia layanan lainnya, tergantung pada ketersediaan di wilayah tertentu dan ketentuan persetujuan dari penyedia layanan tersebut.

Baca Kebijakan iKAGOO Selengkapnya

Harap baca halaman kebijakan selengkapnya sebelum memesan, terutama terkait produk khusus kendaraan, ketentuan pajak internasional, dan pengembalian barang yang berkaitan dengan pemasangan.

FAQ ini merupakan panduan sederhana bagi pelanggan. Halaman kebijakan lengkap yang telah dipublikasikan, konfirmasi pesanan, dan undang-undang perlindungan konsumen yang berlaku akan menjadi acuan utama jika terdapat perbedaan redaksional.

© 2026 Shenzhen Oak Bay Electronics Technology Co, Ltd. Semua hak cipta dilindungi undang-undang.

Kami menggunakan pembayaran yang aman untuk

```html Hubungi iKAGOO melalui WhatsApp ```