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  • BMW Seri 5 F10 F11: Peningkatan Layar Android NBT 2013–2017 dengan Dua Layar
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BMW Seri 5 F10 F11: Peningkatan Layar Android NBT 2013–2017 dengan Dua Layar

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Dari: $799.00

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Perlindungan Pembelian untuk Produk Ini

Penilaian kompatibilitas, proses pembayaran yang aman, pengiriman dengan pelacakan, dan layanan purna jual yang memadai.

Persyaratan kelayakan, periode pelaporan, dan tindakan yang dapat diambil bergantung pada kebijakan iKAGOO yang berlaku serta hasil peninjauan kasus.

Lihat kebijakan perlindungan
BMW F10/F11 NBT Wide Display Upgrade

A cleaner 21-inch dual display for the BMW 5 Series cabin

This BMW F10 F11 NBT Android Screen gives your 2013–2017 BMW 5 Series a wider center display for navigation, media, CarPlay and Android Auto, while keeping the original dashboard layout recognizable instead of turning the cabin into a universal tablet retrofit.

BMW F10 F11 NBT Android Screen installed in BMW 5 Series dashboard
2013–2017 BMW 5 Series F10/F11

BMW 5 Series F10 F11 NBT Android Screen 2013–2017

The correct selling point of this upgrade is simple: a wide BMW-specific Android dual display for the center infotainment area. It is not an instrument-cluster replacement and should not be sold as a virtual cockpit product.

21-inch dual display NBT 6-pin LVDS focus CarPlay Nirkabel Android Auto No instrument-cluster replacement
What you are buying

Vehicle-specific wide Android display, not a generic radio

iKAGOO prepares this screen according to your model year, factory NBT system, steering position, dashboard layout and connector details. That reduces wrong-version risk before international shipping.

  • For BMW 5 Series F10 sedan and F11 Touring body styles.
  • Designed for 2013–2017 NBT 6-pin LVDS vehicles.
  • Supports selected LHD and RHD configurations.
  • Factory wiring should not be intentionally cut when the correct harness is used.
Jawaban Cepat

Is this the correct upgrade for your BMW?

The BMW F10 F11 NBT Android Screen is a 21-inch dual-display infotainment upgrade for 2013–2017 BMW 5 Series F10/F11 vehicles with the factory NBT 6-pin LVDS system. It upgrades the center-screen experience with Android apps, wireless Apple CarPlay, Android Auto, Bluetooth, Wi-Fi, DSP audio tuning and camera display support. It does not replace the instrument cluster. Before shipment, iKAGOO checks your vehicle year, factory system, dashboard layout, steering position and connector details so the correct screen, harness and vehicle-interface setup can be prepared for your order.

Fitment first

Do not choose only by product photo. Your BMW year, NBT system and dashboard layout matter because F10/F11 vehicles may use different factory-screen and connector configurations.

Original controls retained

Supported steering-wheel controls and iDrive knob operation can continue after correct wiring and setup, so daily use still feels familiar instead of like a universal aftermarket screen.

Modern phone use

Wireless CarPlay and Android Auto make maps, music, calls and voice assistant use more practical on an older BMW NBT cabin.

Cleaner upgrade route

The matched screen, base, harness and interface are prepared to reduce wrong-connection risk. If a connector does not match, stop and contact iKAGOO before forcing installation.

Product Media

Real display, dashboard and accessory views

These product views help buyers understand what changes in the cabin, what remains familiar, and why this is a center-display upgrade rather than an instrument-cluster product.

The physical product is built as a wide dual-screen unit

The product front view shows the long screen body and BMW-specific mounting shape. This matters because the upgrade must sit cleanly in the original center dashboard area.

BMW F10 F11 NBT Android Screen product front view

Before and after: from small factory display to wide Android screen

The upgrade makes the BMW 5 Series cabin feel more current while keeping the dashboard architecture recognizable. It is a better visual change than only hiding a CarPlay module behind the old screen.

BMW 5 Series F10 F11 before and after Android dual screen upgrade

Camera display support helps daily reversing

The wide display gives more usable screen area for reverse-view and parking information. Correct camera retention depends on your factory camera type and the vehicle-interface setup prepared for your order.

BMW F10 F11 Android screen reverse camera display support

CarPlay and Android Auto make the upgrade useful every day

Navigation, calls, music and phone apps are the main reason this screen has practical daily value. You are not only buying a larger screen; you are making the older BMW NBT cabin work better with current phone habits.

BMW F10 F11 NBT Android Screen with CarPlay and Android Auto

Matched accessories reduce wrong-connection risk

The screen, base, power harness, GPS antenna, 4G antenna, USB cable, microphone and screws are part of the installation package shown for this product. These parts matter because a wide dual-screen upgrade must be fitted, connected and tested before final dashboard reassembly.

BMW 5 Series F10 F11 Android screen accessories harness GPS antenna microphone

Network function for supported configurations

When the selected configuration includes mobile-network support, the added connection route can improve app, traffic and online-media use. Availability and behavior depend on the selected hardware version, SIM conditions and local network support.

BMW Android screen 4G LTE network function graphic

Wide-screen display detail for the center infotainment area

This view helps confirm that the upgrade is focused on the infotainment display area. It does not add an instrument-cluster function and should not be described as a dashboard cluster replacement.

BMW F10 F11 wide Android screen display detail
Fungsi Pabrik Tetap Dipertahankan

Original vehicle functions supported after correct installation

The correct version, harness and vehicle interface are the difference between a clean BMW upgrade and a frustrating generic screen purchase.

Kontrol setir

Original steering-wheel controls are supported after correct wiring and setup. The installer should test every supported button before final trim reassembly.

iDrive knob operation

The iDrive knob can continue to be used where supported by the matched interface, keeping the daily control feel closer to the original BMW layout.

Factory camera and parking display

Factory reverse camera and supported parking sensor display can continue to work after correct connection and configuration. Factory 360 camera or special camera systems should be confirmed before shipment.

Audio and DSP configuration

Factory audio output and DSP tuning are supported according to the selected configuration and vehicle audio system. Premium audio systems should be identified before shipment.

Special factory audio systems, previous aftermarket modifications, non-standard cameras or uncommon regional configurations may require extra connection guidance. Send clear photos before shipment so iKAGOO can prepare the correct version.

Why This Upgrade Is Worth Buying

A visible daily-use change, not only a hidden module

For many BMW F10/F11 owners, the factory NBT screen still works but feels small, old and limited for modern phone-based driving. This dual-screen Android upgrade changes the part of the cabin you use every day: maps, calls, music, reverse view and app control.

Keep the factory NBT screen

What it solves: No installation work and no new hardware cost.

What it does not solve: Small screen, older interface and limited modern phone use remain unchanged.

Terbaik untuk: Owners who rarely use navigation, CarPlay or Android Auto.

Modul khusus CarPlay

What it solves: Adds phone projection while keeping the original display.

What it does not solve: The screen size and dashboard visual experience remain mostly the same.

Terbaik untuk: Owners who want minimal hardware change.

iKAGOO BMW F10 F11 NBT Android Screen

What it solves: Adds a 21-inch dual display, Android apps, CarPlay, Android Auto and a more modern cabin experience.

What it does not solve: It does not replace the instrument cluster.

Terbaik untuk: Owners who want a visible infotainment upgrade with vehicle-specific preparation.

Mengapa Membeli dari iKAGOO?

Prepared for the vehicle, not just the product photo

The real cost of a cheap screen is not only the screen price. It is the risk of receiving the wrong LVDS version, wrong harness, wrong steering-side configuration or weak installation support after the package reaches another country.

Vehicle-specific matching

iKAGOO checks your BMW year, factory NBT system, dashboard layout and steering position before shipment. This helps reduce the risk of buying the wrong display version.

Harness and interface preparation

The correct screen, harness and vehicle interface matter for steering-wheel controls, iDrive knob use, camera display and audio output. Matching these parts is more important than only comparing screen size.

Perlindungan instalasi listrik di pabrik

The installation approach is based on matched connections rather than intentionally cutting supported factory wiring. That protects the vehicle and makes future service easier.

Dukungan pemasangan dan konfigurasi

After delivery, iKAGOO can help with connection checks, basic configuration direction and function testing guidance for supported hardware.

After You Order

What happens after you place an order?

After payment, the order number becomes the support record. iKAGOO uses it to connect vehicle matching, preparation, shipping follow-up, installation support and after-sales handling.

1

Secure checkout and order record

Your website order creates a support reference. Payment methods shown at checkout may vary by country and payment provider.

2

Vehicle information review

iKAGOO checks or reconfirms your model year, F10/F11 body style, steering position, factory NBT system, dashboard photos and connector details when needed.

3

Correct version preparation

The screen, base, wiring harness, CANBUS or vehicle interface and accessories are prepared according to your vehicle information to reduce wrong-version risk.

4

Actual product photos when requested

If you request before packing, iKAGOO can provide photos of the prepared product or visible accessories. This is request-based, not automatic for every order.

5

Packing and dispatch

After the version is confirmed, the order is packed and dispatched. Preparation time can vary by vehicle-specific matching, configuration and stock status.

6

Tracking and shipping follow-up

Tracking is added after dispatch. Some DDP routes may show international and local tracking separately, and local updates may appear after customs handover.

7

Dukungan pemasangan dan konfigurasi

If your installer finds a cable, camera, audio, CANBUS or setting issue, iKAGOO asks for clear photos, video and version details instead of guessing.

8

Engineer escalation when needed

When the issue is beyond basic setup, iKAGOO can organize useful evidence for equipment engineer judgment. This is a technical path, not only a customer-service reply.

9

Software or firmware handling

If settings, files or firmware are involved, iKAGOO coordinates with the technical side after the issue and hardware version are confirmed. Electronic instructions or files may be provided when applicable.

10

Cable or accessory issue handling

If a cable, harness or accessory is missing or incorrect, iKAGOO works on the needed replacement route. If local purchase is faster, contact iKAGOO first for approval before buying.

11

Confirmed hardware incompatibility

If correct vehicle information was provided, checks are completed and no reasonable software, harness or accessory solution exists, iKAGOO will provide a clear remedy for the device itself according to policy.

12

Support after it is working

After successful installation, you can still contact iKAGOO for applicable update, activation, troubleshooting or maintenance direction using your original order record.

Reasonable support does not mean every vehicle is guaranteed without checking. It also does not include third-party labor cost, local tax, customs charges, indirect loss or unauthorized modifications unless the published policy says otherwise.

iKAGOO Product Evaluation

Three checks before you buy

These iKAGOO standards help you understand upgrade value, factory-function retention and the correct installation path before ordering this BMW F10 F11 NBT Android Screen.

iKAGOO Standard

Kebutuhan untuk Memperbarui

92/100 Alasan Kuat untuk Melakukan Upgrade

This score explains why the upgrade makes sense for daily use, not only whether the screen looks modern.

  • The factory NBT display feels small for current navigation and phone-app use.
  • The 21-inch dual display creates a visible cabin improvement.
  • Wireless CarPlay and Android Auto improve everyday maps, calls and music use.
  • It is more complete than a CarPlay-only module because the display experience also changes.
Baca Standar Kebutuhan Pembaruan iKAGOO
iKAGOO Standard

Kompatibilitas dengan Kendaraan Asli

90/100 Near-OEM Upgrade Route

A score of 90/100 does not mean that 10% of factory functions are lost. It measures the upgrade route, control retention and vehicle-specific matching.

  • Factory Function Continuity: steering-wheel controls, camera and audio routes are supported after correct setup.
  • Original Control Continuity: iDrive knob use can remain familiar where supported.
  • Vehicle Data and Warning Integration: supported CANBUS data depends on the matched interface.
  • Physical Architecture Match: the product is shaped for the BMW F10/F11 center display area.
  • Installation and Hardware Integration: correct harness and LVDS matching are required.
Baca Standar Kompatibilitas Kendaraan Asli iKAGOO
iKAGOO Standard

Installation Ease Level

Tingkat 4 Disarankan untuk dilakukan pemasangan oleh tenaga profesional

This is a wide dual-screen dashboard upgrade. It is best handled by an installer who is comfortable with trim removal, matched wiring and full function testing.

  • Requires removal of the original center display and related trim.
  • Requires correct LVDS, harness, CANBUS or vehicle-interface connection.
  • Requires testing of audio, camera, parking display, iDrive knob, steering-wheel controls and sleep/wake behavior.
  • No intentional cutting of supported factory wiring is planned.
Baca Standar Kemudahan Pemasangan iKAGOO
Spesifikasi Produk

BMW F10/F11 NBT dual-screen Android system details

Use these details for product understanding, then confirm your exact vehicle before shipment.

Jenis produk21-inch dual-screen Android infotainment upgrade
Compatible vehicleBMW 5 Series F10/F11
Support years2013–2017 NBT focus
Sistem pabrikNBT 6-pin LVDS
Ukuran layar21 inch
Screen pixel field1280×720Pix / screen
Inti8 Inti
Pilihan memori4+64GB / 8+128GB DSP CarPlay
Apple CarPlayDidukung
Android AutoDidukung
Bluetooth / Wi-FiDidukung
Instrument cluster functionNot included

Backend note for store management: if your actual batch is 1920×720 per screen, update the WooCommerce attribute and product description consistently before publishing this detail.

Sebelum Pengiriman

Vehicle information needed to prepare the correct version

This vehicle may be sold under different model names in different markets. iKAGOO prepares the correct version according to the vehicle generation, model year, dashboard layout, factory system and connector configuration, not only the badge name.

1

Tahun model dan gaya bodi

Send the BMW 5 Series model year and confirm whether it is F10 sedan or F11 Touring.

2

Factory system photo

Send a clear photo showing the NBT menu or original system interface.

3

Dashboard photo

Send a center dashboard photo showing the original screen, vents and control panel.

4

Connector photo if available

Send the LVDS or connector photo if the vehicle has previous modification history or uncertain factory hardware.

Installation and Function Testing

What the installer should complete before final assembly

This is a wide dual-screen dashboard upgrade. A careful installer should finish connection and function testing before putting the dashboard trim back permanently.

Rute pemasangan

  • Remove the original center display and related trim carefully.
  • Fit the wide screen and base without forcing the dashboard trim.
  • Connect the matched power harness, LVDS connection, CANBUS or vehicle interface.
  • Route GPS, USB, 4G antenna and microphone as needed.
  • Test steering-wheel controls, iDrive knob, sound output, camera display, parking sensors, CarPlay, Android Auto and sleep/wake behavior before final assembly.

Hentikan sementara proses instalasi dan hubungi iKAGOO jika

  • The connector shape or pin layout is clearly different.
  • A plug, pin or factory connector is damaged.
  • The harness does not match the supplied connection guidance.
  • Terdapat panas yang tidak normal, bau, asap, atau sekring yang berulang kali putus.
  • The installer thinks factory main wiring must be cut.
  • Camera, audio, CANBUS or control behavior is abnormal and cannot be explained.
Shipping, Warranty and After-Sales

Support after you place the order

iKAGOO provides tracked global shipping, vehicle configuration preparation, installation and setup support for supported hardware, and a 12-month hardware warranty according to the applicable policy.

Pertanyaan yang Sering Diajukan

BMW 5 Series F10/F11 NBT Android screen FAQ

These questions are based on common BMW F10/F11 buyer concerns: exact year fitment, NBT/LVDS matching, original control retention, camera behavior, wiring, installation and post-order support.

Will this fit my exact BMW 5 Series model year?

It depends. It is intended for BMW 5 Series F10/F11 2013–2017 vehicles with the NBT 6-pin LVDS system. Send your model year, dashboard photo and original system photo before shipment so iKAGOO can help match the correct version.

Does this product replace the instrument cluster?

No. This is not a digital instrument cluster or virtual cockpit product. It upgrades the center infotainment display area only.

Will original steering-wheel controls still work?

Yes, when correctly connected. The matched vehicle interface is designed to retain supported steering-wheel controls after installation and setup. The installer should test all buttons before final trim reassembly.

Will the iDrive knob continue to work?

Yes, where supported by the matched interface. The upgrade is designed to keep familiar BMW control behavior so daily operation does not feel like a universal aftermarket screen.

Will the factory camera or parking sensors continue to work?

Yes, after correct connection and configuration. Factory reverse camera and supported parking sensor display can be retained. Factory 360 camera or special camera systems should be confirmed before shipment.

Does it support Apple CarPlay and Android Auto?

Yes. The product supports Apple CarPlay and Android Auto for navigation, calls, music and phone app use. Phone model, cable condition and wireless environment can affect connection behavior.

Do I need to cut factory wiring?

No. No intentional cutting of supported factory wiring is planned. If an installer believes the main factory harness must be cut, stop and contact iKAGOO before continuing.

Is it suitable for DIY installation?

It depends on your experience. This is a Level 4 dual-screen dashboard upgrade, so professional installation is recommended. Experienced retrofit installers are better suited because trim fitment, wiring, CANBUS setup and full function testing all matter.

What if my BMW has Harman Kardon or another premium audio system?

It depends. Premium factory audio systems can require extra attention during connection and configuration. Send your audio system information before shipment so iKAGOO can prepare the correct guidance.

Why buy from iKAGOO instead of a cheaper generic unit?

Because fitment risk is the real cost. A lower price does not help if the screen shape, LVDS version, harness or vehicle interface is wrong. iKAGOO checks vehicle information before shipment and supports the installation process after delivery.

Can I ask for actual product photos before packing?

Yes, if you request them before packing. iKAGOO can provide photos of the prepared product or visible accessories when available, but this is not automatic for every order.

What happens if my connector or factory system is different?

Do not force the installation. Stop, take clear photos of the connector and original system, and contact iKAGOO. Forcing the wrong connector can damage the product or the vehicle wiring.

Ready to upgrade your BMW F10/F11 NBT screen?

Choose the correct memory version, prepare your vehicle photos, and let iKAGOO match the correct dual-screen Android system before shipment.

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Ulasan 1 untuk BMW 5 Series F10 F11 NBT Android Screen 2013–2017 Dual Display Upgrade

  1. Ethan Gray -

    Peringkat total
    Nilai untuk uang

    Saya memasang layar 21 inci ini di BMW 528i tahun 2012 saya yang dilengkapi sistem CIC. Hal ini benar-benar mengubah tampilan interiornya — kini terlihat seperti BMW G30 yang baru. Layar 2K-nya cerah dan responsif, dan Wireless CarPlay selalu terhubung dengan cepat setiap kali digunakan.

    Apakah ini membantu?
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Pengiriman, garansi, pengembalian barang, dan layanan pelanggan iKAGOO
Layanan Pelanggan iKAGOO

Pengiriman, Garansi, dan Pengembalian Barang

Informasi yang jelas mengenai pemrosesan pesanan, pengiriman internasional, produk khusus kendaraan, layanan garansi, pengembalian barang, dan kiriman yang rusak.

Pemrosesan pesanan Biasanya 1–3 hari kerja sebelum pengiriman.
Pengiriman internasional Biasanya 5–20 hari kerja setelah pengiriman, tergantung pada tujuan.
Garansi perangkat keras Garansi terbatas selama 12 bulan untuk cacat produksi yang memenuhi syarat.
Dukungan khusus untuk kendaraan Tersedia layanan bantuan terkait kompatibilitas, pemasangan kabel, dan konfigurasi.

Pertanyaan yang Sering Diajukan

Jawaban-jawaban ini memberikan ringkasan praktis. Halaman kebijakan lengkap yang tertaut di bawah ini berlaku untuk semua pesanan.

01

Dari mana pesanan dikirim, dan berapa lama waktu pengirimannya?

Sebagian besar pesanan iKAGOO dikirim dari pusat pemenuhan pesanan kami di Tiongkok setelah konfigurasi produk dan informasi kendaraan telah diverifikasi. Proses pemenuhan pesanan biasanya memakan waktu sekitar 1-3 hari kerja.

Perkiraan waktu pengiriman setelah barang dikirim adalah:

  • Amerika Serikat dan Kanada: sekitar 5–9 hari kerja
  • Uni Eropa: sekitar 7–15 hari kerja
  • Inggris Raya dan Australia: sekitar 7–10 hari kerja
  • Wilayah lain yang didukung: sekitar 7–20 hari kerja

Perkiraan waktu pengiriman dapat dipengaruhi oleh proses bea cukai, hari libur lokal, pengiriman ke daerah terpencil, kondisi cuaca, atau keterlambatan dari pihak kurir.

02

Apakah saya harus membayar pajak impor, PPN, atau biaya bea cukai?

Pengiriman internasional standar biasanya tidak mencakup PPN negara tujuan, bea masuk, biaya jasa perantara, atau biaya kepabeanan.

Untuk tujuan di Uni Eropa yang memenuhi syarat, sebuah opsi Layanan pengiriman DDP mungkin tersedia. Biaya-biaya terkait impor hanya akan dimasukkan jika opsi DDP dipilih saat proses pembayaran atau dikonfirmasi oleh iKAGOO secara tertulis sebelum pengiriman.

Apabila opsi DDP tidak dipilih, penerima bertanggung jawab atas segala biaya yang dikenakan oleh bea cukai setempat atau perusahaan pengiriman.

03

Apakah saya bisa memesan pengiriman ekspres?

Layanan pengiriman ekspres atau cepat mungkin tersedia untuk produk dan tujuan tertentu. Ketersediaan layanan, perusahaan pengiriman, dan biaya tambahan akan dikonfirmasi sebelum pengiriman.

Tergantung pada tujuan dan jenis produk, iKAGOO mungkin menggunakan jasa pengiriman seperti DHL, FedEx, UPS, EMS, 4PX, atau penyedia jasa logistik lain yang menyediakan layanan pelacakan.

04

Bagaimana cara melacak kiriman saya?

Setelah pesanan dikirim, nomor pelacakan atau tautan pelacakan biasanya akan dikirimkan ke alamat email yang digunakan untuk pesanan tersebut.

Pembaruan pelacakan mungkin memerlukan waktu beberapa hari kerja untuk muncul saat sebuah paket dipindahkan dari satu operator pengiriman internasional ke operator pengiriman lokal.

05

Bagaimana kebijakan pengembalian dan pengembalian dana iKAGOO?

Kelayakan pengembalian bergantung pada alasan pengembalian, kondisi produk, status pemasangan, bukti yang disertakan, serta apakah pengembalian tersebut telah disetujui oleh iKAGOO.

Untuk pengembalian barang yang tidak cacat, produk tersebut biasanya harus dalam kondisi belum pernah digunakan, belum dipasang, lengkap, dan layak untuk dijual kembali. Pelanggan umumnya bertanggung jawab atas biaya pengiriman pengembalian yang telah disetujui.

Biaya pengiriman awal, biaya DDP, PPN, bea masuk, dan biaya logistik lainnya umumnya tidak dapat dikembalikan, kecuali jika diwajibkan oleh undang-undang yang berlaku atau dikonfirmasi sebaliknya oleh iKAGOO.

Jangan mengembalikan produk sebelum menerima alamat pengembalian yang telah disetujui dan petunjuk pengembalian dari iKAGOO.

06

Apa yang terjadi jika iKAGOO telah mengonfirmasi kompatibilitasnya, tetapi produk tersebut tidak dapat diinstal?

Perlindungan tambahan mungkin berlaku jika iKAGOO telah memastikan kompatibilitasnya sebelum pembelian, pelanggan memberikan informasi kendaraan yang akurat, dan pelanggan bersedia mengikuti langkah-langkah pemasangan serta diagnostik yang wajar.

Jika iKAGOO memastikan bahwa tidak ada solusi teknis yang wajar yang tersedia, dan masalah tersebut dilaporkan dalam waktu 7 hari kalender setelah pengiriman, , pelanggan mungkin berhak mendapatkan pengembalian dana sebesar harga produk tanpa diwajibkan mengembalikan produk tersebut.

Biaya pengiriman awal, DDP, PPN, bea masuk, dan biaya pihak ketiga lainnya tidak termasuk dalam pengembalian dana harga produk ini.

07

Garansi apa saja yang ditawarkan oleh iKAGOO?

Produk iKAGOO yang memenuhi syarat antara lain: Garansi perangkat keras terbatas selama 12 bulan mencakup cacat produksi yang telah diverifikasi serta kerusakan perangkat keras yang memenuhi syarat dalam kondisi penggunaan normal.

Tergantung pada masalahnya, solusinya dapat berupa diagnosis jarak jauh, bantuan konfigurasi, suku cadang pengganti, perbaikan, penggantian produk, pengembalian dana sebagian, atau pengembalian dana penuh.

Garansi ini biasanya tidak mencakup kerusakan yang disebabkan oleh pemasangan kabel yang salah, modifikasi tanpa izin, kerusakan akibat kecelakaan, masuknya air, benturan, penyalahgunaan, tegangan yang tidak sesuai, kesalahan pemasangan, atau peralatan pihak ketiga yang tidak kompatibel.

08

Apakah membuka kemasan produk secara otomatis membatalkan garansi?

Pemeriksaan atau pengujian oleh pihak ketiga tidak secara otomatis membatalkan seluruh garansi. Namun, kerusakan yang disebabkan oleh perbaikan yang tidak sah, penggantian komponen, modifikasi yang tidak tepat, sirkuit yang putus, atau perakitan ulang yang tidak benar tidak tercakup dalam garansi.

Hubungi iKAGOO sebelum membongkar atau memperbaiki produk agar prosedur diagnostik yang tepat dapat diberikan.

09

Bagaimana jika pesanan saya tiba dalam kondisi rusak atau ada bagian yang hilang?

Hubungi iKAGOO dalam waktu 7 hari kalender setelah pengiriman dan simpan kemasan asli, label pengiriman, aksesori, serta produknya.

Mohon berikan foto atau video yang jelas yang memperlihatkan:

  • Kotak pengiriman eksternal dan label pengiriman
  • Adanya kerusakan pada kemasan yang terlihat
  • Produk dan area yang terkena dampak
  • Semua aksesori dan kabel yang diterima

Setelah dilakukan verifikasi, iKAGOO dapat mengatur pengiriman suku cadang yang hilang, penggantian, perbaikan, pengembalian dana, atau solusi lain yang wajar sesuai dengan kasus yang bersangkutan.

10

Apa yang harus saya lakukan jika saya memesan produk yang salah?

Hubungi iKAGOO sebelum memasang atau menggunakan produk ini. Permohonan penukaran atau pengembalian barang mungkin dapat disetujui asalkan produk tersebut belum pernah digunakan, belum dipasang, masih lengkap, dan layak untuk dijual kembali.

Pelanggan biasanya bertanggung jawab atas biaya pengiriman dan selisih harga apa pun jika produk, model kendaraan, tahun produksi, atau konfigurasi pabrik yang dipilih salah.

Label pengembalian prabayar gratis tidak diberikan secara otomatis.

11

Apakah saya bisa mengubah atau membatalkan pesanan saya setelah melakukan pembayaran?

Segera hubungi iKAGOO, sebaiknya dalam waktu 12 jam setelah melakukan pemesanan, saat mengajukan permintaan terkait alamat, konfigurasi kendaraan, atau perubahan produk.

Perubahan atau pembatalan tidak berlaku sampai dikonfirmasi oleh iKAGOO. Produk khusus kendaraan mungkin akan memasuki tahap pengadaan, pemrograman, pengujian, konfigurasi, atau persiapan khusus segera setelah pembayaran dilakukan.

Setelah proses persiapan atau pengiriman dimulai, pembatalan mungkin tidak dapat dilakukan, atau biaya wajar yang telah dikeluarkan mungkin akan dipotong.

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Apa saja yang termasuk dalam paket?

Isi kemasan bervariasi tergantung pada produk, model kendaraan, sistem pabrik, dan konfigurasi yang dipilih.

Tergantung pada produknya, kemasan mungkin berisi perangkat utama, kabel-kabel khusus kendaraan, antarmuka CANBUS, adaptor, kabel USB, antena, mikrofon, perangkat pemasangan, dan aksesori pemasangan lainnya.

Silakan lihat halaman produk yang bersangkutan, foto kemasan, dan konfirmasi pesanan untuk mengetahui komponen-komponen yang termasuk secara tepat.

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Bagaimana cara menghubungi layanan dukungan iKAGOO?

Anda dapat menghubungi iKAGOO melalui formulir kontak, email, WhatsApp, atau saluran dukungan situs web yang tersedia. Waktu respons biasanya dalam waktu 24 jam kerja.

Agar layanan dukungan teknis lebih cepat, cantumkan nomor pesanan, model dan tahun kendaraan, foto sistem pabrik, foto produk, serta video yang jelas yang memperlihatkan masalahnya.

Kunjungi: Kontak dan Dukungan iKAGOO

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Apakah pembayaran aman, dan apakah tersedia opsi cicilan?

Pembayaran diproses melalui metode pembayaran aman yang ditampilkan saat proses checkout. Pilihan kartu, dompet digital, dan cicilan yang tersedia dapat bervariasi tergantung pada negara, mata uang, penyedia layanan pembayaran, dan kelayakan pelanggan.

Setiap layanan cicilan, termasuk opsi yang ditawarkan oleh PayPal atau penyedia layanan lainnya, tergantung pada ketersediaan di wilayah tertentu dan ketentuan persetujuan dari penyedia layanan tersebut.

Baca Kebijakan iKAGOO Selengkapnya

Harap baca halaman kebijakan selengkapnya sebelum memesan, terutama terkait produk khusus kendaraan, ketentuan pajak internasional, dan pengembalian barang yang berkaitan dengan pemasangan.

FAQ ini merupakan panduan sederhana bagi pelanggan. Halaman kebijakan lengkap yang telah dipublikasikan, konfirmasi pesanan, dan undang-undang perlindungan konsumen yang berlaku akan menjadi acuan utama jika terdapat perbedaan redaksional.

© 2026 Shenzhen Oak Bay Electronics Technology Co, Ltd. Semua hak cipta dilindungi undang-undang.

Kami menggunakan pembayaran yang aman untuk

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