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  • Unit Utama BMW F30 NBT EVO berbasis Android 2013–2017, 10,25″ dan 12,3″, dengan CarPlay
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Unit Utama BMW F30 NBT EVO berbasis Android 2013–2017, 10,25″ dan 12,3″, dengan CarPlay

Merek:
(1 ulasan pelanggan)

Dari: $319.00

Bebas Bea Hanya untuk Uni Eropa dan Amerika Serikat
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Perlindungan Pembeli iKAGOO

Perlindungan Pembelian untuk Produk Ini

Penilaian kompatibilitas, proses pembayaran yang aman, pengiriman dengan pelacakan, dan layanan purna jual yang memadai.

Persyaratan kelayakan, periode pelaporan, dan tindakan yang dapat diambil bergantung pada kebijakan iKAGOO yang berlaku serta hasil peninjauan kasus.

Lihat kebijakan perlindungan
BMW F30 NBT / EVO screen upgrade video

See the BMW F30 Android screen upgrade before you choose a version

This video section is placed first because a BMW F30 buyer needs to see the real display upgrade, dashboard fit and system behavior before reading long specifications. The BMW F30 NBT EVO Android Head Unit adds Wireless CarPlay, Android Auto and Android app usability while keeping the factory-style dashboard position.

Real F30 dashboard media instead of the wrong X1 image

This F30 media replaces the old unrelated X1-style image. It helps buyers understand the correct BMW 3 Series dashboard direction before selecting 10.25 inch or 12.3 inch screen size.

BMW F30 NBT EVO Android Head Unit installed dashboard view

Keep the BMW functions that matter in daily use

The upgrade is designed around supported original BMW functions such as original settings access, steering-wheel control, original speaker output, camera display and iDrive-style control after correct system matching and configuration.

BMW F30 original car settings steering wheel iDrive camera speaker retention

Confirm CCC, CIC, NBT or EVO before ordering

BMW dashboard controls can look similar while the screen system is different. This product page focuses on NBT and EVO options, so iKAGOO checks your system photo and connector information before shipment.

BMW CCC CIC NBT EVO system identification guide for BMW F30 Android screen

Choose the screen version that matches your F30 use case

The 10.25 inch version keeps a more restrained factory-style look, while the 12.3 inch version gives maps, CarPlay and Android apps more usable space. Both choices still require correct NBT or EVO system confirmation.

BMW F30 Android head unit 10.25 inch and 12.3 inch upgrade choice
BMW F30 NBT EVO Android Head Unit

Unit Utama BMW F30 NBT EVO berbasis Android 2013–2017, 10,25″ dan 12,3″, dengan CarPlay

A vehicle-specific Android car stereo upgrade for 2013–2017 BMW F30 vehicles with NBT or EVO system confirmation. It adds Wireless Apple CarPlay, Android Auto, QLED display options, Bluetooth, DSP audio functions, GPS / Glonass support and matched wiring preparation.

2013–2017 BMW F30 NBT / EVO System 10,25 inci / 12,3 inci CarPlay Nirkabel Android Auto No intentional wire cutting

Jawaban Cepat

A direct buying summary for BMW F30 owners comparing a full Android screen, a CarPlay-only box or an OEM display retrofit.

The BMW F30 NBT EVO Android Head Unit is a vehicle-specific Android display and stereo upgrade for 2013–2017 BMW F30 vehicles where the factory NBT or EVO system must be confirmed before shipment.

It upgrades the original screen experience with Wireless Apple CarPlay, Android Auto, Android navigation apps, Bluetooth, QLED display options, DSP audio functions and 4G LTE-capable configurations.

After correct connection and configuration, supported factory functions such as iDrive-style control, steering-wheel buttons, factory audio output, parking information, reverse camera and original BMW system access can continue to work through the matched vehicle interface.

Before shipment, iKAGOO checks your model year, dashboard layout, factory system screen and connector photos to prepare the correct screen, wiring harness and vehicle interface.

Choose this upgrade if you want a larger and more modern BMW F30 display with lower wrong-version risk than buying a generic Android screen or a CarPlay-only box by product photos alone.

Buyer Concerns Answered Before You Order

F30 buyers usually worry about screen system version, audio path, iDrive control, steering-wheel buttons and whether the unit is only a CarPlay box.

Will it fit my exact BMW F30?

It is prepared for 2013–2017 BMW F30 vehicles with NBT or EVO system confirmation. iKAGOO still checks dashboard, system and connector photos before shipment because F30 dashboards can look similar while using different interfaces.

Will original BMW controls continue to work?

Supported iDrive-style control and steering-wheel buttons continue to work after correct wiring and CANBUS or vehicle-interface configuration. This keeps the screen usable without forcing touchscreen-only operation.

Is this more than a CarPlay interface box?

Yes. This is an Android head unit screen upgrade, not just a hidden CarPlay module. It adds CarPlay and Android Auto while also giving you Android apps, a larger display and hardware configuration choices.

Do I need to cut wiring?

No intentional cutting of supported factory wiring is required. The matched harness is prepared for the supported BMW system, and installation should stop if your connector does not match the supplied harness.

Core Buyer Benefits

Each benefit connects a real feature to daily driving value and correct-version preparation.

Wireless CarPlay and Android Auto for daily navigation

Wireless CarPlay and Android Auto make Google Maps, Apple Maps, Waze, calls and music easier to use. Your BMW F30 keeps a familiar cockpit layout while gaining a more current driving interface.

10.25 inch or 12.3 inch display choice

The 10.25 inch option keeps a restrained factory-style look, while the 12.3 inch version gives navigation, media and Android apps more room. This lets you choose by cockpit style and daily screen use.

2+32GB to 8+128GB configuration range

The lower configurations are suitable for normal CarPlay, Android Auto and navigation use. The 6+128GB or 8+128GB options are better if you use Android apps, online maps and media functions frequently.

GPS / Glonass, Bluetooth and DSP audio functions

Supported configurations allow navigation, Bluetooth calling, music playback and DSP audio adjustment. These features make the upgrade useful beyond appearance, especially for daily driving.

Fungsi Pabrik Tetap Dipertahankan

Function retention depends on the correct BMW NBT or EVO system, supplied harness, vehicle interface and proper installation.

Original BMW system access

Supported original BMW system access can remain available after correct connection and setup, allowing the factory menu and Android interface to work as separate but connected parts of the upgrade.

iDrive-style control and steering wheel buttons

Supported iDrive-style control and steering-wheel buttons continue to work after correct CANBUS or vehicle-interface setup. This keeps daily operation familiar.

Factory camera and parking information

Supported factory reverse camera and parking information can continue to work after correct connection. Vehicles with previous camera modifications should provide details before shipment.

Factory speaker output and audio path

Factory audio output is supported through the matched BMW interface. Special audio systems or previous aftermarket changes should be reported before shipment so iKAGOO can prepare the correct connection guidance.

Vehicle confirmation before shipment

Kirimkan detail ini agar iKAGOO dapat menyiapkan versi yang benar

BMW F30 model name alone is not enough. Before shipment, iKAGOO checks your vehicle year, factory NBT/EVO system, dashboard layout and connector details to reduce wrong-version risk.

Model dan tahun kendaraanBMW F30, 2013–2017 model information and market region.
Sistem pabrikNBT System or EVO System selection must match your original BMW screen system.
Dashboard photoClear front photo of the current screen, vents and control area.
Connector photoPhoto of the factory screen connector or LVDS plug if the vehicle has already been opened.
Kemudi kiri atau kemudi kananLeft-hand drive or right-hand drive position, especially for UK, Australia and other RHD markets.
Special audio or previous retrofitTell us if your BMW has premium audio, factory camera, retrofit module or previous aftermarket changes.

Why This Upgrade Is Worth Buying

The strongest value is for owners who want a larger display, CarPlay, Android Auto and Android app capability while keeping the BMW F30 cabin clean.

Better than keeping the small factory screen unchanged

The original display may still work, but it does not give the same flexible app experience as a modern Android head unit. This upgrade adds stronger navigation, phone integration and media usability for daily driving.

More complete than a CarPlay-only interface box

A CarPlay-only box can be enough if you only need phone projection. This BMW F30 NBT EVO Android Head Unit adds a full Android display platform, larger screen choices and more flexible app use.

Cleaner than a universal aftermarket screen

A universal screen may be cheaper, but it often creates fitment, control and wiring uncertainty. iKAGOO focuses on the correct BMW F30 system, dashboard layout and wiring match before shipment.

Useful for long-term BMW ownership

If you plan to keep your BMW F30, a screen upgrade improves every drive. The value is strongest when you use navigation, calls, music and apps often instead of treating the screen as a decoration.

Mengapa Membeli dari iKAGOO?

The main difference is not only the screen. It is vehicle-specific preparation before shipment and support after delivery.

Persiapan khusus untuk kendaraan

iKAGOO checks the BMW model year, F30 dashboard layout and NBT/EVO factory system before preparing your order. This helps avoid buying only by product photos.

Screen, harness and interface matching

The screen, wiring harness and vehicle interface are prepared around your BMW factory system. Correct matching helps the Android screen communicate with supported original functions.

Integrasi fungsi asli

Supported iDrive-style control, steering-wheel buttons, camera, parking information and factory audio logic are considered during preparation. The goal is a usable BMW upgrade, not just a screen that powers on.

Perlindungan instalasi listrik di pabrik

The matched harness approach is designed to connect without intentionally cutting supported factory wiring. If connectors do not match, installation should stop and iKAGOO support should be contacted.

Dukungan pemasangan dan konfigurasi

iKAGOO can help with connection checks, basic configuration direction and function testing after installation. This matters because CANBUS, audio and system settings may need correct setup.

12-month garansi perangkat keras

Eligible hardware is covered by iKAGOO’s 12-month limited warranty. After-sales support is available for configuration, installation questions and verified product issues.

iKAGOO Evaluation for This BMW F30 Upgrade

These three standards help buyers judge whether the upgrade is necessary, compatible and suitable for installation planning.

Kebutuhan Pembaruan iKAGOO

92/100
Alasan Kuat untuk Melakukan Upgrade

The upgrade has strong value because it modernizes navigation, phone integration, screen usability and media control in a BMW F30 cabin. It is especially suitable for owners who want Wireless CarPlay, Android Auto and Android app capability without a full OEM head unit retrofit.

  • Wireless CarPlay and Android Auto improve daily navigation and calls.
  • 10.25 inch and 12.3 inch screen choices improve map and app visibility.
  • Android app support adds value beyond a CarPlay-only interface box.
  • Vehicle-specific preparation reduces wrong-version risk.
Baca Standar Kebutuhan Pembaruan

Kompatibilitas Kendaraan iKAGOO Original

90/100
Strong Factory Function Retention

A score of 90/100 does not mean that 10% of factory functions are lost. It means the upgrade has strong original-vehicle integration potential when the correct BMW NBT/EVO system, wiring harness, vehicle interface and installation steps are used.

  • Factory Function Continuity 25%: supported BMW functions continue through matched interface.
  • Original Control Continuity 15%: iDrive-style control and steering-wheel operation are supported.
  • Vehicle Data & Warning Integration 20%: supported parking and system information depends on correct setup.
  • Physical Architecture Match 15%: screen shape is prepared for BMW F30 dashboard architecture.
  • Factory-Style UI & Interaction Match 15%: BMW-style screen position and interaction logic retained.
  • Installation & Hardware Integration 10%: matched harness approach protects supported factory wiring.
Baca Standar Kompatibilitas Kendaraan Asli

iKAGOO Installation Ease Level

Tingkat 3
Proyek DIY Tingkat Lanjut

Suitable for experienced DIY installers or an automotive electronics installer. This BMW Android head unit requires careful trim removal, screen replacement, matched wiring connection, CANBUS or vehicle-interface configuration and full function testing.

  • No intentional cutting of supported factory wiring.
  • Careful dashboard trim and screen removal are required.
  • Original control, audio, camera and screen switching must be tested after installation.
  • Professional help is sensible if you are not comfortable opening BMW dashboard trim.
Read the Installation Ease Level Standard

Recommended buyer profile

This upgrade is best for BMW F30 owners who want modern smartphone integration, a larger screen, Android app use and better long-term cabin usability. It is not the right choice if you only want the cheapest possible CarPlay activation and do not care about screen size or Android functions.

Bandingkan Pilihan Upgrade Anda

Choose based on what problem you actually want to solve.

Keep the factory screen

What it solves: No installation work and no new hardware cost.

What it does not solve: Older interface, smaller display and weaker modern navigation experience.

Terbaik untuk: Owners who rarely use navigation or phone projection.

Buying conclusion: Lowest effort, but no real cabin modernization.

CarPlay-only interface box

What it solves: Adds phone projection to the original system.

What it does not solve: Does not give a new Android display platform or larger screen upgrade.

Terbaik untuk: Buyers who only need CarPlay and want minimal visible change.

Buying conclusion: Practical, but less complete than a screen upgrade.

Used OEM display retrofit

What it solves: Keeps a factory-style repair path and may suit owners who only want OEM restoration.

What it does not solve: Usually does not add Android apps, Wireless CarPlay, Android Auto or flexible screen configuration choices.

Terbaik untuk: OEM-purity repair cases.

Buying conclusion: Good for restoration, weaker for daily technology improvement.

Spesifikasi Produk

Select the version according to your BMW factory system, display preference and app-use habits.

Jenis produkVehicle-specific Android Head Unit / Android Car Stereo
Fokus pada kendaraan yang didukungBMW F30, 2013–2017
Sistem pabrikNBT System or EVO System selection required before shipment
Ukuran layar10.25 inch or 12.3 inch selectable product option
Pilihan memori2+32GB, 4+64GB, 6+128GB or 8+128GB 8 Core
Motherboard AndroidTSK platform listed on current product page
CPU8 Core CPU according to current product attributes
NavigasiGPS / Glonass support
Integrasi dengan ponsel pintarApple CarPlay dan Android Auto nirkabel
KonektivitasBluetooth, Wi-Fi and 4G LTE-capable configuration support
AudioDSP audio function available according to selected configuration
Wiring approachMatched harness connection without intentional cutting of supported factory wiring

Harness, Accessories and Installation

Installation should be done carefully, with full function testing before the trim is refitted.

Typical installation work

  • Lepaskan layar bawaan pabrik dan trim dasbor yang terkait dengan hati-hati.
  • Connect the vehicle-specific wiring harness and LVDS screen cable.
  • Connect CANBUS or vehicle-interface components where supplied.
  • Route USB, GPS antenna and microphone wiring if included in your configuration.
  • Configure the BMW NBT or EVO system protocol and display settings where needed.
  • Test CarPlay, Android Auto, Bluetooth, audio, original system switching, camera, iDrive-style control and steering-wheel controls before final reassembly.

Stop installation and contact iKAGOO if

  • The connector shape or pin layout clearly does not match.
  • Sebuah pin bengkok, rusak, atau longgar.
  • The harness differs from the installation guidance.
  • There is abnormal heat, smell or smoke.
  • A fuse repeatedly blows.
  • Power or ground cannot be confirmed.
  • Installation would require cutting the factory main harness.
  • Audio, CANBUS, camera or original system switching behaves abnormally and cannot be explained.

Pengiriman, Garansi, dan Layanan Purna Jual

Vehicle-specific products need configuration checking before dispatch.

Pemrosesan pesanan

Normal order processing is usually 1–3 business days before dispatch after your vehicle information and selected configuration are checked.

Pengiriman internasional dengan pelacakan

iKAGOO uses tracked international delivery. Delivery time depends on destination, customs, carrier conditions and selected shipping option.

12-month garansi perangkat keras

Eligible hardware is covered by iKAGOO’s 12-month limited warranty for verified manufacturing defects under normal use.

Read Warranty Policy

Returns and fitment cases

Return and refund handling depends on product condition, installation status, evidence and the applicable iKAGOO policy. Contact iKAGOO before sending any product back.

Read Refund and Returns Policy

For more Android screen upgrade background, you can also review the iKAGOO Android car stereo guide.

Read Android Head Unit Guide

Pertanyaan yang Sering Diajukan

Each answer starts with a clear decision direction, then explains the buying logic.

Will this fit my exact 2013–2017 BMW F30?

Yes, if your vehicle is a supported BMW F30 and the factory NBT or EVO system matches the selected version. iKAGOO still checks your dashboard and system photos before shipment because connector and system differences matter.

Does this BMW F30 NBT EVO Android Head Unit support Wireless CarPlay and Android Auto?

Yes. The unit supports Wireless Apple CarPlay and Android Auto, so you can use navigation, calls, voice commands and music from your phone on the upgraded BMW display.

Will my original iDrive-style control and steering-wheel controls still work?

Yes, supported original controls continue to work after correct wiring and CANBUS or vehicle-interface configuration. This is why iKAGOO checks the factory NBT/EVO system and prepares the correct harness before shipment.

Is this a screen replacement or only a CarPlay module?

Yes, it is a screen upgrade, not only a hidden interface box. It replaces the display with a 10.25 inch or 12.3 inch Android screen while keeping supported original BMW system functions after correct setup.

Do I need to cut the factory wiring?

No. The matched harness approach is designed to connect without intentionally cutting supported factory wiring. Stop installation and contact iKAGOO if the connector does not match or if cutting the factory main harness seems necessary.

Is it suitable for DIY installation?

It depends. The Installation Ease Level is Level 3 — Advanced DIY, which is suitable for experienced DIY installers or automotive electronics installers. First-time DIY buyers should consider professional help because trim removal, wiring, CANBUS setup and function testing must be done carefully.

What should I send before shipment?

Send your BMW model, year, market region, LHD/RHD position, dashboard photo, factory NBT/EVO system photo and connector photo if available. This helps iKAGOO prepare the correct screen, wiring harness and vehicle interface for your order.

What if my BMW has Harman Kardon or another special audio system?

It depends. Special factory audio systems may need additional connection instructions or confirmation before shipment. Tell iKAGOO about premium audio, amplifier equipment or previous aftermarket changes when ordering.

Why buy from iKAGOO instead of a cheaper generic screen?

Because the cheapest screen is not always the correct screen. iKAGOO focuses on vehicle-specific preparation, correct harness matching, factory function retention and after-sales installation support, which helps reduce wrong-version and wrong-connection risk.

What happens if my connector or factory system is different?

It depends. Do not force the installation if the connector or factory system is different from the supplied version. Contact iKAGOO with clear photos so the issue can be checked before any wiring damage occurs.

Final buying step

Confirm your BMW NBT or EVO system, choose the correct configuration and order with lower wrong-version risk

This upgrade is strongest for 2013–2017 BMW F30 owners who want Wireless CarPlay, Android Auto, Android app usability and a cleaner BMW-style display upgrade. Send your vehicle details when ordering so iKAGOO can prepare the correct version.

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Ulasan 1 untuk BMW F30 NBT EVO Android Head Unit 2013–2017 10.25″ 12.3″ CarPlay

  1. Ryan Mitchell -

    Peringkat total
    Nilai untuk uang

    Sistem ini telah dipasang pada BMW 340i tahun 2017 milik saya menggunakan antarmuka NBT EVO. Layar terlihat jauh lebih rapi dibandingkan dengan pengaturan aslinya dan memberikan kesan yang lebih baru pada interior mobil. Beralih antara antarmuka Android dan menu bawaan BMW sangatlah mudah. Saya menyarankan untuk memastikan spesifikasi sistem bawaan mobil Anda sebelum memesan, karena dasbor yang serupa bisa saja menggunakan antarmuka yang berbeda.

    Apakah ini membantu?
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Pengiriman, garansi, pengembalian barang, dan layanan pelanggan iKAGOO
Layanan Pelanggan iKAGOO

Pengiriman, Garansi, dan Pengembalian Barang

Informasi yang jelas mengenai pemrosesan pesanan, pengiriman internasional, produk khusus kendaraan, layanan garansi, pengembalian barang, dan kiriman yang rusak.

Pemrosesan pesanan Biasanya 1–3 hari kerja sebelum pengiriman.
Pengiriman internasional Biasanya 5–20 hari kerja setelah pengiriman, tergantung pada tujuan.
Garansi perangkat keras Garansi terbatas selama 12 bulan untuk cacat produksi yang memenuhi syarat.
Dukungan khusus untuk kendaraan Tersedia layanan bantuan terkait kompatibilitas, pemasangan kabel, dan konfigurasi.

Pertanyaan yang Sering Diajukan

Jawaban-jawaban ini memberikan ringkasan praktis. Halaman kebijakan lengkap yang tertaut di bawah ini berlaku untuk semua pesanan.

01

Dari mana pesanan dikirim, dan berapa lama waktu pengirimannya?

Sebagian besar pesanan iKAGOO dikirim dari pusat pemenuhan pesanan kami di Tiongkok setelah konfigurasi produk dan informasi kendaraan telah diverifikasi. Proses pemenuhan pesanan biasanya memakan waktu sekitar 1-3 hari kerja.

Perkiraan waktu pengiriman setelah barang dikirim adalah:

  • Amerika Serikat dan Kanada: sekitar 5–9 hari kerja
  • Uni Eropa: sekitar 7–15 hari kerja
  • Inggris Raya dan Australia: sekitar 7–10 hari kerja
  • Wilayah lain yang didukung: sekitar 7–20 hari kerja

Perkiraan waktu pengiriman dapat dipengaruhi oleh proses bea cukai, hari libur lokal, pengiriman ke daerah terpencil, kondisi cuaca, atau keterlambatan dari pihak kurir.

02

Apakah saya harus membayar pajak impor, PPN, atau biaya bea cukai?

Pengiriman internasional standar biasanya tidak mencakup PPN negara tujuan, bea masuk, biaya jasa perantara, atau biaya kepabeanan.

Untuk tujuan di Uni Eropa yang memenuhi syarat, sebuah opsi Layanan pengiriman DDP mungkin tersedia. Biaya-biaya terkait impor hanya akan dimasukkan jika opsi DDP dipilih saat proses pembayaran atau dikonfirmasi oleh iKAGOO secara tertulis sebelum pengiriman.

Apabila opsi DDP tidak dipilih, penerima bertanggung jawab atas segala biaya yang dikenakan oleh bea cukai setempat atau perusahaan pengiriman.

03

Apakah saya bisa memesan pengiriman ekspres?

Layanan pengiriman ekspres atau cepat mungkin tersedia untuk produk dan tujuan tertentu. Ketersediaan layanan, perusahaan pengiriman, dan biaya tambahan akan dikonfirmasi sebelum pengiriman.

Tergantung pada tujuan dan jenis produk, iKAGOO mungkin menggunakan jasa pengiriman seperti DHL, FedEx, UPS, EMS, 4PX, atau penyedia jasa logistik lain yang menyediakan layanan pelacakan.

04

Bagaimana cara melacak kiriman saya?

Setelah pesanan dikirim, nomor pelacakan atau tautan pelacakan biasanya akan dikirimkan ke alamat email yang digunakan untuk pesanan tersebut.

Pembaruan pelacakan mungkin memerlukan waktu beberapa hari kerja untuk muncul saat sebuah paket dipindahkan dari satu operator pengiriman internasional ke operator pengiriman lokal.

05

Bagaimana kebijakan pengembalian dan pengembalian dana iKAGOO?

Kelayakan pengembalian bergantung pada alasan pengembalian, kondisi produk, status pemasangan, bukti yang disertakan, serta apakah pengembalian tersebut telah disetujui oleh iKAGOO.

Untuk pengembalian barang yang tidak cacat, produk tersebut biasanya harus dalam kondisi belum pernah digunakan, belum dipasang, lengkap, dan layak untuk dijual kembali. Pelanggan umumnya bertanggung jawab atas biaya pengiriman pengembalian yang telah disetujui.

Biaya pengiriman awal, biaya DDP, PPN, bea masuk, dan biaya logistik lainnya umumnya tidak dapat dikembalikan, kecuali jika diwajibkan oleh undang-undang yang berlaku atau dikonfirmasi sebaliknya oleh iKAGOO.

Jangan mengembalikan produk sebelum menerima alamat pengembalian yang telah disetujui dan petunjuk pengembalian dari iKAGOO.

06

Apa yang terjadi jika iKAGOO telah mengonfirmasi kompatibilitasnya, tetapi produk tersebut tidak dapat diinstal?

Perlindungan tambahan mungkin berlaku jika iKAGOO telah memastikan kompatibilitasnya sebelum pembelian, pelanggan memberikan informasi kendaraan yang akurat, dan pelanggan bersedia mengikuti langkah-langkah pemasangan serta diagnostik yang wajar.

Jika iKAGOO memastikan bahwa tidak ada solusi teknis yang wajar yang tersedia, dan masalah tersebut dilaporkan dalam waktu 7 hari kalender setelah pengiriman, , pelanggan mungkin berhak mendapatkan pengembalian dana sebesar harga produk tanpa diwajibkan mengembalikan produk tersebut.

Biaya pengiriman awal, DDP, PPN, bea masuk, dan biaya pihak ketiga lainnya tidak termasuk dalam pengembalian dana harga produk ini.

07

Garansi apa saja yang ditawarkan oleh iKAGOO?

Produk iKAGOO yang memenuhi syarat antara lain: Garansi perangkat keras terbatas selama 12 bulan mencakup cacat produksi yang telah diverifikasi serta kerusakan perangkat keras yang memenuhi syarat dalam kondisi penggunaan normal.

Tergantung pada masalahnya, solusinya dapat berupa diagnosis jarak jauh, bantuan konfigurasi, suku cadang pengganti, perbaikan, penggantian produk, pengembalian dana sebagian, atau pengembalian dana penuh.

Garansi ini biasanya tidak mencakup kerusakan yang disebabkan oleh pemasangan kabel yang salah, modifikasi tanpa izin, kerusakan akibat kecelakaan, masuknya air, benturan, penyalahgunaan, tegangan yang tidak sesuai, kesalahan pemasangan, atau peralatan pihak ketiga yang tidak kompatibel.

08

Apakah membuka kemasan produk secara otomatis membatalkan garansi?

Pemeriksaan atau pengujian oleh pihak ketiga tidak secara otomatis membatalkan seluruh garansi. Namun, kerusakan yang disebabkan oleh perbaikan yang tidak sah, penggantian komponen, modifikasi yang tidak tepat, sirkuit yang putus, atau perakitan ulang yang tidak benar tidak tercakup dalam garansi.

Hubungi iKAGOO sebelum membongkar atau memperbaiki produk agar prosedur diagnostik yang tepat dapat diberikan.

09

Bagaimana jika pesanan saya tiba dalam kondisi rusak atau ada bagian yang hilang?

Hubungi iKAGOO dalam waktu 7 hari kalender setelah pengiriman dan simpan kemasan asli, label pengiriman, aksesori, serta produknya.

Mohon berikan foto atau video yang jelas yang memperlihatkan:

  • Kotak pengiriman eksternal dan label pengiriman
  • Adanya kerusakan pada kemasan yang terlihat
  • Produk dan area yang terkena dampak
  • Semua aksesori dan kabel yang diterima

Setelah dilakukan verifikasi, iKAGOO dapat mengatur pengiriman suku cadang yang hilang, penggantian, perbaikan, pengembalian dana, atau solusi lain yang wajar sesuai dengan kasus yang bersangkutan.

10

Apa yang harus saya lakukan jika saya memesan produk yang salah?

Hubungi iKAGOO sebelum memasang atau menggunakan produk ini. Permohonan penukaran atau pengembalian barang mungkin dapat disetujui asalkan produk tersebut belum pernah digunakan, belum dipasang, masih lengkap, dan layak untuk dijual kembali.

Pelanggan biasanya bertanggung jawab atas biaya pengiriman dan selisih harga apa pun jika produk, model kendaraan, tahun produksi, atau konfigurasi pabrik yang dipilih salah.

Label pengembalian prabayar gratis tidak diberikan secara otomatis.

11

Apakah saya bisa mengubah atau membatalkan pesanan saya setelah melakukan pembayaran?

Segera hubungi iKAGOO, sebaiknya dalam waktu 12 jam setelah melakukan pemesanan, saat mengajukan permintaan terkait alamat, konfigurasi kendaraan, atau perubahan produk.

Perubahan atau pembatalan tidak berlaku sampai dikonfirmasi oleh iKAGOO. Produk khusus kendaraan mungkin akan memasuki tahap pengadaan, pemrograman, pengujian, konfigurasi, atau persiapan khusus segera setelah pembayaran dilakukan.

Setelah proses persiapan atau pengiriman dimulai, pembatalan mungkin tidak dapat dilakukan, atau biaya wajar yang telah dikeluarkan mungkin akan dipotong.

12

Apa saja yang termasuk dalam paket?

Isi kemasan bervariasi tergantung pada produk, model kendaraan, sistem pabrik, dan konfigurasi yang dipilih.

Tergantung pada produknya, kemasan mungkin berisi perangkat utama, kabel-kabel khusus kendaraan, antarmuka CANBUS, adaptor, kabel USB, antena, mikrofon, perangkat pemasangan, dan aksesori pemasangan lainnya.

Silakan lihat halaman produk yang bersangkutan, foto kemasan, dan konfirmasi pesanan untuk mengetahui komponen-komponen yang termasuk secara tepat.

13

Bagaimana cara menghubungi layanan dukungan iKAGOO?

Anda dapat menghubungi iKAGOO melalui formulir kontak, email, WhatsApp, atau saluran dukungan situs web yang tersedia. Waktu respons biasanya dalam waktu 24 jam kerja.

Agar layanan dukungan teknis lebih cepat, cantumkan nomor pesanan, model dan tahun kendaraan, foto sistem pabrik, foto produk, serta video yang jelas yang memperlihatkan masalahnya.

Kunjungi: Kontak dan Dukungan iKAGOO

14

Apakah pembayaran aman, dan apakah tersedia opsi cicilan?

Pembayaran diproses melalui metode pembayaran aman yang ditampilkan saat proses checkout. Pilihan kartu, dompet digital, dan cicilan yang tersedia dapat bervariasi tergantung pada negara, mata uang, penyedia layanan pembayaran, dan kelayakan pelanggan.

Setiap layanan cicilan, termasuk opsi yang ditawarkan oleh PayPal atau penyedia layanan lainnya, tergantung pada ketersediaan di wilayah tertentu dan ketentuan persetujuan dari penyedia layanan tersebut.

Baca Kebijakan iKAGOO Selengkapnya

Harap baca halaman kebijakan selengkapnya sebelum memesan, terutama terkait produk khusus kendaraan, ketentuan pajak internasional, dan pengembalian barang yang berkaitan dengan pemasangan.

FAQ ini merupakan panduan sederhana bagi pelanggan. Halaman kebijakan lengkap yang telah dipublikasikan, konfirmasi pesanan, dan undang-undang perlindungan konsumen yang berlaku akan menjadi acuan utama jika terdapat perbedaan redaksional.

© 2026 Shenzhen Oak Bay Electronics Technology Co, Ltd. Semua hak cipta dilindungi undang-undang.

Kami menggunakan pembayaran yang aman untuk

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