Tema XStore

No products in the cart.

Hingga 17%
  • Unit Head Android untuk BMW X3 G01 dan X4 G02 Tahun 2018–2021 dengan CarPlay Nirkabel
  • BMW X3 X4 EVO Head Unit Android
  • BMW X3 X4 EVO Head Unit Android
  • BMW X3 X4 EVO Head Unit Android

Unit Head Android untuk BMW X3 G01 dan X4 G02 Tahun 2018–2021 dengan CarPlay Nirkabel

Merek:
(1 ulasan pelanggan)

Dari: $333.00

Bebas Bea Hanya untuk Uni Eropa dan Amerika Serikat
Detail
Diamankan oleh PayPal
Layanan Pembayaran Pajak DDP

Kami menangani semua PPN dan bea. Perkiraan penghematan: $120-$280.

Amerika Serikat (48 Negara Bagian)AustriaBelgiaBulgariaKroasiaSiprusCekoDenmarkEstoniaFinlandiaPrancisJermanYunaniHongariaIrlandiaItaliaLatviaLithuaniaLuksemburgMaltaBelandaPolandiaPortugalRumaniaSlovakiaSloveniaSpanyolSwedia
atau

Ada Pertanyaan?

Jangan ragu untuk Hubungi

Bayar dengan aman dengan Paypal Bayar dengan aman dengan Visa Bayar dengan aman dengan Master Card Bayar dengan aman dengan JCB Bayar dengan aman dengan American Express Bayar dengan aman dengan Alipay Bayar dengan aman dengan Google pay Bayar dengan aman dengan Klarna Bayar dengan aman dengan DISCOVER Bayar dengan aman dengan Apple Pay
Menjamin Pembayaran Pembayaran yang Aman dan Terjamin
Perlindungan Pembeli iKAGOO

Perlindungan Pembelian untuk Produk Ini

Penilaian kompatibilitas, proses pembayaran yang aman, pengiriman dengan pelacakan, dan layanan purna jual yang memadai.

Persyaratan kelayakan, periode pelaporan, dan tindakan yang dapat diambil bergantung pada kebijakan iKAGOO yang berlaku serta hasil peninjauan kasus.

Lihat kebijakan perlindungan
BMW X3 G01 / BMW X4 G02 2018–2021

Upgrade the factory BMW display with a cleaner Android screen experience.

The BMW X3 G01 X4 G02 Android Screen Upgrade gives your 2018–2021 BMW a modern infotainment display with wireless CarPlay, Android Auto, Android apps and vehicle-specific wiring preparation. It is built for the center screen area, not for replacing the instrument cluster.

BMW X3 G01 X4 G02 Android Screen Upgrade installed dashboard view
Vehicle-Specific Android Head Unit

BMW X3 G01 X4 G02 Android Screen Upgrade 2018–2021 Head Unit with Wireless CarPlay

Choose this upgrade if you want a larger, more modern BMW-style display while keeping the cabin driver-focused and familiar. iKAGOO checks your model year, dashboard layout, LHD/RHD position, factory system screen and connector photos before shipment.

10.25 / 12.3 inch options CarPlay Nirkabel Android Auto No intentional wire cutting

Correct product scope

Jenis produk: Android head unit / Android screen upgrade.

Kendaraan: BMW X3 G01 and BMW X4 G02.

Years: 2018–2021, factory system confirmation required.

Main value: CarPlay, Android Auto, Android apps, larger display and matched vehicle wiring preparation.

Jawaban Cepat

Is this the correct screen upgrade for your BMW X3 or X4?

The BMW X3 G01 X4 G02 Android Screen Upgrade is a vehicle-specific Android display and stereo upgrade for 2018–2021 BMW X3 G01 and BMW X4 G02 models with compatible factory systems. It upgrades the factory screen experience with wireless Apple CarPlay, Android Auto, Android apps, navigation, Bluetooth, DSP audio functions and 4G-capable configurations. After correct connection and setup, supported factory functions such as steering-wheel controls, BMW-style control operation, factory audio output, reverse camera and parking information can continue to work through the matched vehicle interface. Before shipment, iKAGOO checks your model year, dashboard layout, steering position, factory system screen and connector photos to prepare the correct screen, harness and vehicle interface.

Will it fit my exact BMW?

It is intended for BMW X3 G01 and BMW X4 G02 2018–2021 models with compatible factory systems. iKAGOO still checks dashboard and system photos because BMW connector and regional equipment differences can affect the correct version.

Will original controls continue?

Supported steering-wheel controls and BMW-style control operation continue to work after correct wiring and vehicle-interface configuration. This keeps daily operation familiar instead of forcing touchscreen-only control.

Is this only a CarPlay box?

No. This is an Android head unit screen upgrade. It adds CarPlay and Android Auto, while also adding Android app use, display-size options and hardware configuration choices.

Do I need to cut wiring?

No intentional cutting of supported factory wiring is planned. The matched harness and vehicle interface should be connected first, then all controls, audio, camera and parking functions should be tested before final assembly.

Core Buyer Benefits

What this upgrade changes in daily driving

This upgrade is strongest when you want both modern phone projection and a more capable Android display platform, not only a hidden interface box.

1

Modern navigation without losing BMW cockpit logic

Wireless CarPlay and Android Auto make Google Maps, Apple Maps, Waze, calls and music easier to use on the road. Your BMW keeps a driver-oriented screen position, so the upgrade feels integrated instead of looking like a temporary tablet.

2

10.25 inch or 12.3 inch screen choice

Choose the display size that suits your dashboard and preference. The larger option is stronger for navigation and split-screen use, while the 10.25 inch option keeps a more restrained factory-like appearance.

3

4GB/64GB or 8+128GB configuration

The 4GB/64GB version suits normal CarPlay, Android Auto and navigation use. The 8+128GB version gives more room for apps and smoother multitasking if you use the Android side frequently.

Fungsi Pabrik Tetap Dipertahankan

Original vehicle functions supported after correct installation

Supported steering-wheel buttons continue to work after correct CANBUS or vehicle-interface configuration.

BMW-style control operation remains familiar where supported by the matched interface.

Factory reverse camera and supported parking information are retained after correct connection and setup.

Factory audio output remains supported through the matched BMW interface and selected configuration.

Special factory audio systems, non-standard cameras, previous aftermarket modifications or uncommon regional configurations may require additional connection instructions. Please provide the requested vehicle information when ordering so iKAGOO can prepare the correct version.

Product Media Story

BMW-style screen upgrade, not a universal dashboard tablet

Each image is placed with the buying value first, so the customer understands why the part matters before looking at the hardware.

Vehicle-specific shape for the G01 and G02 dashboard

The screen is built to sit in the original display area, helping your BMW X3 or X4 keep a clean dashboard layout. This matters because a poor universal screen can look disconnected from the cabin and reduce long-term ownership satisfaction.

BMW X3 G01 X4 G02 Android head unit front screen product view

Wireless CarPlay and Android Auto for daily navigation

Use maps, calls, voice commands and music more naturally than on the older factory interface. For commuting, business driving and long trips, the larger display makes route guidance easier to read.

BMW X3 G01 X4 G02 Android Screen Upgrade with wireless CarPlay and Android Auto

Higher display clarity for maps, apps and split-screen use

A clearer high-resolution screen gives navigation and media apps more room to breathe. This is not only a specification upgrade; it reduces glance effort and makes the cockpit feel newer during daily use.

BMW Android screen high resolution display comparison for maps and apps

Choose the correct BMW factory system before shipment

BMW vehicles can look similar but use different factory screen systems and LVDS connectors. iKAGOO asks for system and connector information before shipment to reduce wrong-version risk.

BMW factory system identification guide for Android screen upgrade

4G, Wi-Fi and app use make the Android side more useful

With supported configurations, 4G and Wi-Fi connectivity allow online maps, media apps and software-based functions to be used more flexibly. This gives older BMW infotainment hardware a more current daily-use experience.

BMW Android head unit 4G WiFi and app use display
Sebelum Pengiriman

Vehicle information needed to prepare the correct version

This vehicle may be sold under different model names in different markets. iKAGOO prepares the correct version according to the vehicle generation, model year, dashboard layout, factory system and connector configuration, not only the badge name.

1

BMW X3 G01 or BMW X4 G02 model year and market region.

2

Dashboard photo showing the original screen and center trim shape.

3

Factory system photo showing the original BMW interface.

4

Connector or LVDS photo if available, especially if the vehicle was modified before.

Nilai Pembelian

Why this upgrade is worth buying

For many 2018–2021 BMW X3 G01 and X4 G02 owners, the original screen still works but feels limited for current phone-based driving. This Android screen upgrade changes the part of the cabin you use every day: maps, calls, music, reverse view, app access and display readability.

Compared with only adding a CarPlay module, this upgrade also changes the display platform. Compared with replacing a used factory unit, it gives you a more modern interface while keeping a BMW-style dashboard position.

Correct Expectation

What this product is not

This is not a digital instrument cluster and not a virtual cockpit product. It upgrades the center infotainment display and head unit experience.

That distinction prevents wrong expectations and wrong purchases. The correct selling point is a BMW X3 G01 X4 G02 Android Screen Upgrade with CarPlay, Android Auto and vehicle-specific preparation.

Mengapa Membeli dari iKAGOO?

Prepared for the vehicle, not just the product photo

A cheaper generic screen can look attractive, but a wrong system version, wrong screen size or wrong harness can cost more time than it saves.

A

Vehicle-specific matching

iKAGOO checks your BMW model, year, dashboard layout, steering position and factory system before shipment. This reduces the risk of ordering a screen that looks right online but does not match the vehicle.

B

Harness and vehicle-interface preparation

The correct screen, harness and vehicle interface matter for steering-wheel controls, camera display, parking information and audio output. Matching these parts is more important than only comparing screen size.

C

Perlindungan instalasi listrik di pabrik

The matched harness approach is designed to connect without intentionally cutting supported factory wiring. If connectors do not match, installation should stop and iKAGOO support should be contacted.

D

Dukungan pemasangan dan konfigurasi

iKAGOO can help with connection checks, basic configuration direction and function testing for supported hardware. This matters because CANBUS, camera and audio settings may require correct setup.

E

12-month garansi perangkat keras

Eligible hardware is covered by iKAGOO’s 12-month hardware warranty. Keep your order information, installation photos and issue videos ready if after-sales support is needed.

F

Better buying decision

This page explains fitment, factory function retention, installation planning, shipping options and after-order support before the customer selects the configuration.

Evaluasi Pembelian iKAGOO

Three purchase indicators with score comparison

These scores help buyers compare the upgrade against keeping the factory system, installing only a CarPlay module or choosing a generic Android screen.

Kebutuhan Pembaruan iKAGOO

91/100
Alasan Kuat untuk Melakukan Upgrade
Sistem pabrik
46
CarPlay box
68
iKAGOO screen
91
  • Wireless CarPlay and Android Auto improve daily navigation and calls.
  • 10.25 inch / 12.3 inch options improve screen usability.
  • Android app support adds value beyond a CarPlay-only box.
  • Vehicle-specific preparation reduces wrong-version risk.
Baca Standar Kebutuhan Pembaruan iKAGOO

Kompatibilitas Kendaraan iKAGOO Original

90/100
Strong Factory Function Retention
Generic screen
64
CarPlay box
78
iKAGOO match
90
  • Factory Function Continuity 25%: supported BMW functions continue through the matched interface.
  • Original Control Continuity 15%: steering-wheel and BMW-style control operation supported.
  • Vehicle Data & Warning Integration 20%: supported parking and vehicle information depend on correct setup.
  • Physical Architecture Match 15%: screen shape is prepared for G01/G02 dashboard architecture.
  • Factory-Style UI & Interaction Match 15%: BMW-style screen position and interaction logic retained.
  • Installation & Hardware Integration 10%: matched harness approach protects supported factory wiring.

A score of 90/100 does not mean that 10% of factory functions are lost. It means the upgrade has strong original-vehicle integration potential when the correct system, harness, vehicle interface and installation steps are used.

Baca Standar Kompatibilitas Kendaraan Asli iKAGOO

iKAGOO Installation Ease Level

Tingkat 3
Proyek DIY Tingkat Lanjut
CarPlay box
L2–L3
Android screen
L3
Deep dual system
L4
  • Suitable for experienced DIY installers or an automotive electronics installer.
  • Requires careful trim removal, screen replacement and matched wiring connection.
  • CANBUS or vehicle-interface configuration and full function testing are required.
  • No intentional cutting of supported factory wiring.
Read the iKAGOO Installation Ease Level Standard
Bandingkan Pilihan Upgrade Anda

Choose based on the problem you want to solve

For BMW X3 G01 and X4 G02 owners, the best choice depends on whether you only want phone projection or a more complete display upgrade.

Pertahankan sistem bawaan pabrik

What it solves: No installation work and no new hardware cost.

What it does not solve: Older interface, limited app use and weaker modern navigation experience.

Terbaik untuk: Owners who rarely use navigation or phone projection.

Buying conclusion: Lowest effort, but no real cabin modernization.

Used OEM repair path

What it solves: Keeps factory hardware style and may fix a failed original unit.

What it does not solve: Usually does not add a full Android platform, larger screen choice or modern app flexibility.

Terbaik untuk: Owners who want a stock repair path.

Buying conclusion: Good for restoration, weaker for daily digital usability.

Modul khusus CarPlay

What it solves: Adds phone projection while keeping the original display hardware.

What it does not solve: It does not deliver the same Android app platform or screen-size upgrade.

Terbaik untuk: Owners who want minimal hardware change.

Buying conclusion: Useful, but less complete than a full screen upgrade.

iKAGOO BMW X3 G01 X4 G02 Android Screen Upgrade

What it solves: Adds wireless CarPlay, Android Auto, Android apps, larger display options and vehicle-specific preparation.

What it does not solve: It still requires correct vehicle information and careful installation.

Terbaik untuk: Owners who want a modern BMW screen experience with lower wrong-version risk.

Buying conclusion: Best balanced choice for daily usability, display upgrade and vehicle-specific fitment.

Purchase conclusion

For most 2018–2021 BMW X3 G01 and X4 G02 owners comparing a screen upgrade, this iKAGOO Android head unit is the stronger choice when you want both smartphone projection and a more capable display platform.

Pesan Versi yang Tepat
Spesifikasi Produk

BMW X3 G01 / X4 G02 Android head unit details

Select the version according to your BMW system, display preference and app-use habits.

Jenis produkVehicle-specific Android Head Unit / Android Screen Upgrade
Supported vehiclesBMW X3 G01 and BMW X4 G02
Tahun yang didukung2018–2021
Sistem pabrikEVO / NBT EVO system confirmation required before shipment
Ukuran layar10.25 inch or 12.3 inch
Pilihan memori4GB/64GB 8-core CP/DSP/4G or 8+128GB 8-core
Integrasi dengan ponsel pintarApple CarPlay dan Android Auto nirkabel
KonektivitasBluetooth, Wi-Fi and 4G-capable configuration support
AudioDSP audio function available according to selected configuration
Dukungan kameraFactory reverse camera retained after correct connection where supported
Wiring approachMatched harness connection without intentional cutting of supported factory wiring
Instrument cluster functionNot included
Installation and Testing

Installation work that should be planned

  • Lepaskan layar bawaan pabrik dan trim dasbor yang terkait dengan hati-hati.
  • Connect the vehicle-specific wiring harness and screen cable.
  • Connect CANBUS or vehicle-interface components where supplied.
  • Route USB, GPS antenna and microphone wiring if included in your configuration.
  • Configure the BMW system protocol and display settings where needed.
  • Test CarPlay, Android Auto, Bluetooth, audio, camera, parking information and steering-wheel controls before final reassembly.
Pause and Contact iKAGOO

Stop before damage if something does not match

  • The connector shape or pin layout clearly does not match.
  • Sebuah pin bengkok, rusak, atau longgar.
  • The harness differs from the installation guidance.
  • There is abnormal heat, smell or smoke.
  • A fuse repeatedly blows.
  • Power or ground cannot be confirmed.
  • Installation would require cutting the factory main harness.
  • Camera, audio, CANBUS or parking functions behave abnormally and cannot be explained.
After Ordering Support Workflow

What happens after you place the order

For a BMW Android screen upgrade, after-order support must be clear. iKAGOO does not simply ship a screen and leave the buyer guessing.

1

Order and configuration review

After the order is received, iKAGOO checks the selected screen size, memory option, vehicle model, model year and shipping option. If key information is missing, we request it before preparing the order.

2

Vehicle photo confirmation

You may be asked to send a dashboard photo, original BMW system screen photo, steering position photo and connector photo if available. This helps match the screen, harness and vehicle interface more accurately.

3

Screen, harness and interface preparation

Before shipment, the order is prepared around the confirmed vehicle information. This step is important for steering-wheel controls, camera display, parking information and audio output.

4

DDP or standard shipping check

If a DDP tax-prepaid option is available and selected at checkout, import duty and VAT handling follows that selected service. If standard shipping is selected, destination customs or tax handling may still apply according to local rules.

5

Pre-installation checklist

Before powering the unit, confirm the harness path, screen cable, connector position, antenna routing, USB position and microphone routing. If a connector does not match, stop and contact iKAGOO before forcing any plug.

6

Installation-time guidance

During installation, iKAGOO can help review connection photos, basic settings and function symptoms for supported hardware. Clear photos and short videos make troubleshooting faster than text-only descriptions.

7

Post-installation function testing

After the screen powers on, test CarPlay, Android Auto, Bluetooth, Wi-Fi, audio output, steering-wheel buttons, camera display, parking information and sleep/wake behavior before reinstalling all trim.

8

Issue handling and warranty path

If a problem appears, provide your order number, installation photos, short issue video, connector photos and product label if requested. iKAGOO will guide configuration checks, connection checks or warranty handling according to the applicable policy.

Support documents and policies

For warranty and after-sales rules, read the Kebijakan Garansi iKAGOO. For return conditions and reporting periods, read the Refund and Returns Policy. For more Android screen upgrade background, visit the iKAGOO Android Car Stereo guide.

Pertanyaan yang Sering Diajukan

BMW X3 G01 / X4 G02 Android screen FAQ

Will this fit my exact 2018–2021 BMW X3 or X4?

Yes, if your vehicle is a supported BMW X3 G01 or BMW X4 G02 with the correct factory system. iKAGOO still checks your dashboard and system photos before shipment because model year, market region and connector details can affect the correct version.

Does this BMW X3 G01 X4 G02 Android Screen Upgrade support Wireless CarPlay and Android Auto?

Yes. The unit supports wireless Apple CarPlay and Android Auto, so you can use navigation, calls, voice commands and music from your phone on the upgraded BMW display.

Will my original steering-wheel controls still work?

Yes, supported steering-wheel controls continue to work after correct wiring and CANBUS or vehicle-interface configuration. This is why iKAGOO checks the factory system and prepares the correct harness before shipment.

Will the factory camera and parking sensors continue to work?

Yes, supported factory reverse camera and parking information can continue to work after correct connection and setup. Special camera systems or previous aftermarket modifications should be reported before shipment.

Do I need to cut the factory wiring?

No. The matched harness approach is designed to connect without intentionally cutting supported factory wiring. Stop installation and contact iKAGOO if the connector does not match or if cutting the factory main harness seems necessary.

Is it suitable for DIY installation?

It depends. The Installation Ease Level is Level 3 — Advanced DIY, which is suitable for experienced DIY installers or automotive electronics installers. First-time DIY buyers should consider professional help because trim removal, wiring, CANBUS setup and function testing must be done carefully.

What should I send before shipment?

Send your BMW model, year, market region, LHD/RHD position, dashboard photo, factory system photo and connector photo if available. This helps iKAGOO prepare the correct screen, wiring harness and vehicle interface for your order.

What if my BMW has a special factory audio system?

It depends. Special factory audio systems may need additional connection instructions or confirmation before shipment. Tell iKAGOO about premium audio, amplifier equipment or previous aftermarket changes when ordering.

Why buy from iKAGOO instead of a cheaper generic unit?

Because the cheapest screen is not always the correct screen. iKAGOO focuses on vehicle-specific preparation, correct harness matching, factory function retention and after-sales installation support, which helps reduce wrong-version and wrong-connection risk.

What happens if my connector or factory system is different?

It depends. Do not force the installation if the connector or system is different from the supplied version. Contact iKAGOO with clear photos so the issue can be checked before any wiring damage occurs.

Final Buying Step

Confirm your BMW system, choose your screen size and order the correct version.

This upgrade is strongest for 2018–2021 BMW X3 G01 and BMW X4 G02 owners who want wireless CarPlay, Android Auto, Android app usability and a cleaner BMW-style display upgrade. Send your vehicle details when ordering so iKAGOO can prepare the correct version.

5.00

Berdasarkan ulasan 1
1
0
0
0
0

Ulasan 1 untuk BMW X3 G01 X4 G02 Android Head Unit 2018–2021 with Wireless CarPlay

  1. Mathieu Laurent -

    Peringkat total
    Nilai untuk uang

    J’utilise souvent mon X3 pour des déplacements professionnels. CarPlay facilite les appels, les messages vocaux et la navigation sans manipuler constamment le téléphone. Le grand écran permet de lire rapidement les prochaines directions. Après avoir réglé le microphone et le volume des appels, la qualité est devenue tout à fait correcte.

    Kelebihan:

    CarPlay facilite les appels, les messages vocaux et la navigation sans manipuler constamment le téléphone

    Apakah ini membantu?
Tambahkan ulasan

Your email address will not be published. Required fields are marked

Anda harus masuk terlebih dahulu agar dapat menambahkan foto ke ulasan Anda.

Pengiriman, garansi, pengembalian barang, dan layanan pelanggan iKAGOO
Layanan Pelanggan iKAGOO

Pengiriman, Garansi, dan Pengembalian Barang

Informasi yang jelas mengenai pemrosesan pesanan, pengiriman internasional, produk khusus kendaraan, layanan garansi, pengembalian barang, dan kiriman yang rusak.

Pemrosesan pesanan Biasanya 1–3 hari kerja sebelum pengiriman.
Pengiriman internasional Biasanya 5–20 hari kerja setelah pengiriman, tergantung pada tujuan.
Garansi perangkat keras Garansi terbatas selama 12 bulan untuk cacat produksi yang memenuhi syarat.
Dukungan khusus untuk kendaraan Tersedia layanan bantuan terkait kompatibilitas, pemasangan kabel, dan konfigurasi.

Pertanyaan yang Sering Diajukan

Jawaban-jawaban ini memberikan ringkasan praktis. Halaman kebijakan lengkap yang tertaut di bawah ini berlaku untuk semua pesanan.

01

Dari mana pesanan dikirim, dan berapa lama waktu pengirimannya?

Sebagian besar pesanan iKAGOO dikirim dari pusat pemenuhan pesanan kami di Tiongkok setelah konfigurasi produk dan informasi kendaraan telah diverifikasi. Proses pemenuhan pesanan biasanya memakan waktu sekitar 1-3 hari kerja.

Perkiraan waktu pengiriman setelah barang dikirim adalah:

  • Amerika Serikat dan Kanada: sekitar 5–9 hari kerja
  • Uni Eropa: sekitar 7–15 hari kerja
  • Inggris Raya dan Australia: sekitar 7–10 hari kerja
  • Wilayah lain yang didukung: sekitar 7–20 hari kerja

Perkiraan waktu pengiriman dapat dipengaruhi oleh proses bea cukai, hari libur lokal, pengiriman ke daerah terpencil, kondisi cuaca, atau keterlambatan dari pihak kurir.

02

Apakah saya harus membayar pajak impor, PPN, atau biaya bea cukai?

Pengiriman internasional standar biasanya tidak mencakup PPN negara tujuan, bea masuk, biaya jasa perantara, atau biaya kepabeanan.

Untuk tujuan di Uni Eropa yang memenuhi syarat, sebuah opsi Layanan pengiriman DDP mungkin tersedia. Biaya-biaya terkait impor hanya akan dimasukkan jika opsi DDP dipilih saat proses pembayaran atau dikonfirmasi oleh iKAGOO secara tertulis sebelum pengiriman.

Apabila opsi DDP tidak dipilih, penerima bertanggung jawab atas segala biaya yang dikenakan oleh bea cukai setempat atau perusahaan pengiriman.

03

Apakah saya bisa memesan pengiriman ekspres?

Layanan pengiriman ekspres atau cepat mungkin tersedia untuk produk dan tujuan tertentu. Ketersediaan layanan, perusahaan pengiriman, dan biaya tambahan akan dikonfirmasi sebelum pengiriman.

Tergantung pada tujuan dan jenis produk, iKAGOO mungkin menggunakan jasa pengiriman seperti DHL, FedEx, UPS, EMS, 4PX, atau penyedia jasa logistik lain yang menyediakan layanan pelacakan.

04

Bagaimana cara melacak kiriman saya?

Setelah pesanan dikirim, nomor pelacakan atau tautan pelacakan biasanya akan dikirimkan ke alamat email yang digunakan untuk pesanan tersebut.

Pembaruan pelacakan mungkin memerlukan waktu beberapa hari kerja untuk muncul saat sebuah paket dipindahkan dari satu operator pengiriman internasional ke operator pengiriman lokal.

05

Bagaimana kebijakan pengembalian dan pengembalian dana iKAGOO?

Kelayakan pengembalian bergantung pada alasan pengembalian, kondisi produk, status pemasangan, bukti yang disertakan, serta apakah pengembalian tersebut telah disetujui oleh iKAGOO.

Untuk pengembalian barang yang tidak cacat, produk tersebut biasanya harus dalam kondisi belum pernah digunakan, belum dipasang, lengkap, dan layak untuk dijual kembali. Pelanggan umumnya bertanggung jawab atas biaya pengiriman pengembalian yang telah disetujui.

Biaya pengiriman awal, biaya DDP, PPN, bea masuk, dan biaya logistik lainnya umumnya tidak dapat dikembalikan, kecuali jika diwajibkan oleh undang-undang yang berlaku atau dikonfirmasi sebaliknya oleh iKAGOO.

Jangan mengembalikan produk sebelum menerima alamat pengembalian yang telah disetujui dan petunjuk pengembalian dari iKAGOO.

06

Apa yang terjadi jika iKAGOO telah mengonfirmasi kompatibilitasnya, tetapi produk tersebut tidak dapat diinstal?

Perlindungan tambahan mungkin berlaku jika iKAGOO telah memastikan kompatibilitasnya sebelum pembelian, pelanggan memberikan informasi kendaraan yang akurat, dan pelanggan bersedia mengikuti langkah-langkah pemasangan serta diagnostik yang wajar.

Jika iKAGOO memastikan bahwa tidak ada solusi teknis yang wajar yang tersedia, dan masalah tersebut dilaporkan dalam waktu 7 hari kalender setelah pengiriman, , pelanggan mungkin berhak mendapatkan pengembalian dana sebesar harga produk tanpa diwajibkan mengembalikan produk tersebut.

Biaya pengiriman awal, DDP, PPN, bea masuk, dan biaya pihak ketiga lainnya tidak termasuk dalam pengembalian dana harga produk ini.

07

Garansi apa saja yang ditawarkan oleh iKAGOO?

Produk iKAGOO yang memenuhi syarat antara lain: Garansi perangkat keras terbatas selama 12 bulan mencakup cacat produksi yang telah diverifikasi serta kerusakan perangkat keras yang memenuhi syarat dalam kondisi penggunaan normal.

Tergantung pada masalahnya, solusinya dapat berupa diagnosis jarak jauh, bantuan konfigurasi, suku cadang pengganti, perbaikan, penggantian produk, pengembalian dana sebagian, atau pengembalian dana penuh.

Garansi ini biasanya tidak mencakup kerusakan yang disebabkan oleh pemasangan kabel yang salah, modifikasi tanpa izin, kerusakan akibat kecelakaan, masuknya air, benturan, penyalahgunaan, tegangan yang tidak sesuai, kesalahan pemasangan, atau peralatan pihak ketiga yang tidak kompatibel.

08

Apakah membuka kemasan produk secara otomatis membatalkan garansi?

Pemeriksaan atau pengujian oleh pihak ketiga tidak secara otomatis membatalkan seluruh garansi. Namun, kerusakan yang disebabkan oleh perbaikan yang tidak sah, penggantian komponen, modifikasi yang tidak tepat, sirkuit yang putus, atau perakitan ulang yang tidak benar tidak tercakup dalam garansi.

Hubungi iKAGOO sebelum membongkar atau memperbaiki produk agar prosedur diagnostik yang tepat dapat diberikan.

09

Bagaimana jika pesanan saya tiba dalam kondisi rusak atau ada bagian yang hilang?

Hubungi iKAGOO dalam waktu 7 hari kalender setelah pengiriman dan simpan kemasan asli, label pengiriman, aksesori, serta produknya.

Mohon berikan foto atau video yang jelas yang memperlihatkan:

  • Kotak pengiriman eksternal dan label pengiriman
  • Adanya kerusakan pada kemasan yang terlihat
  • Produk dan area yang terkena dampak
  • Semua aksesori dan kabel yang diterima

Setelah dilakukan verifikasi, iKAGOO dapat mengatur pengiriman suku cadang yang hilang, penggantian, perbaikan, pengembalian dana, atau solusi lain yang wajar sesuai dengan kasus yang bersangkutan.

10

Apa yang harus saya lakukan jika saya memesan produk yang salah?

Hubungi iKAGOO sebelum memasang atau menggunakan produk ini. Permohonan penukaran atau pengembalian barang mungkin dapat disetujui asalkan produk tersebut belum pernah digunakan, belum dipasang, masih lengkap, dan layak untuk dijual kembali.

Pelanggan biasanya bertanggung jawab atas biaya pengiriman dan selisih harga apa pun jika produk, model kendaraan, tahun produksi, atau konfigurasi pabrik yang dipilih salah.

Label pengembalian prabayar gratis tidak diberikan secara otomatis.

11

Apakah saya bisa mengubah atau membatalkan pesanan saya setelah melakukan pembayaran?

Segera hubungi iKAGOO, sebaiknya dalam waktu 12 jam setelah melakukan pemesanan, saat mengajukan permintaan terkait alamat, konfigurasi kendaraan, atau perubahan produk.

Perubahan atau pembatalan tidak berlaku sampai dikonfirmasi oleh iKAGOO. Produk khusus kendaraan mungkin akan memasuki tahap pengadaan, pemrograman, pengujian, konfigurasi, atau persiapan khusus segera setelah pembayaran dilakukan.

Setelah proses persiapan atau pengiriman dimulai, pembatalan mungkin tidak dapat dilakukan, atau biaya wajar yang telah dikeluarkan mungkin akan dipotong.

12

Apa saja yang termasuk dalam paket?

Isi kemasan bervariasi tergantung pada produk, model kendaraan, sistem pabrik, dan konfigurasi yang dipilih.

Tergantung pada produknya, kemasan mungkin berisi perangkat utama, kabel-kabel khusus kendaraan, antarmuka CANBUS, adaptor, kabel USB, antena, mikrofon, perangkat pemasangan, dan aksesori pemasangan lainnya.

Silakan lihat halaman produk yang bersangkutan, foto kemasan, dan konfirmasi pesanan untuk mengetahui komponen-komponen yang termasuk secara tepat.

13

Bagaimana cara menghubungi layanan dukungan iKAGOO?

Anda dapat menghubungi iKAGOO melalui formulir kontak, email, WhatsApp, atau saluran dukungan situs web yang tersedia. Waktu respons biasanya dalam waktu 24 jam kerja.

Agar layanan dukungan teknis lebih cepat, cantumkan nomor pesanan, model dan tahun kendaraan, foto sistem pabrik, foto produk, serta video yang jelas yang memperlihatkan masalahnya.

Kunjungi: Kontak dan Dukungan iKAGOO

14

Apakah pembayaran aman, dan apakah tersedia opsi cicilan?

Pembayaran diproses melalui metode pembayaran aman yang ditampilkan saat proses checkout. Pilihan kartu, dompet digital, dan cicilan yang tersedia dapat bervariasi tergantung pada negara, mata uang, penyedia layanan pembayaran, dan kelayakan pelanggan.

Setiap layanan cicilan, termasuk opsi yang ditawarkan oleh PayPal atau penyedia layanan lainnya, tergantung pada ketersediaan di wilayah tertentu dan ketentuan persetujuan dari penyedia layanan tersebut.

Baca Kebijakan iKAGOO Selengkapnya

Harap baca halaman kebijakan selengkapnya sebelum memesan, terutama terkait produk khusus kendaraan, ketentuan pajak internasional, dan pengembalian barang yang berkaitan dengan pemasangan.

FAQ ini merupakan panduan sederhana bagi pelanggan. Halaman kebijakan lengkap yang telah dipublikasikan, konfirmasi pesanan, dan undang-undang perlindungan konsumen yang berlaku akan menjadi acuan utama jika terdapat perbedaan redaksional.